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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet, lots of amenity's, easy parking, clean room and everything worked Very good for the money, would return again
Business response:
Robert, thank you for the glowing review of Extended Stay America. We're thrilled to know you loved the amenities we offer and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Was placed in a room with nonfunctional toilet. Front desk lady made accommodation to move us. The next room smelled. There were guests in the hotel that live there for weeks at a time. One guest was drunk and high on crack. It was a little scary and concerning. We stayed 1 night & was confined to our smelly room. Only got a 5% discount for our disappointing stay. We won’t be back.
Business response:
Thank you for your review. We apologize for the maintenance and odor issues you encountered in your room. Please be assured that we have discussed your feedback with the respective team, and we're working with them to make sure future guests do not encounter the same problems. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Espace adequat lit. queen non king .mauvaise odeur chambre
Business response:
Thank you for taking the time to review your stay. We're sorry for not meeting your expectations with your bed and the odor you experienced in your room. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The rooms were spacious, more than I expected. it would be perfect for those staying on business. The free breakfast left more to be desired though.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked your well-appointed room and that you had a pleasant time while you were here. However, we regret missing your expectations with our grab-and-go breakfast. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I had to stand outside for 10 minutes before I was buzzed in by staff. Then I had to give all my information even though I booked online in advance. It was time consuming for no reason
Business response:
Logue, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the service issue you experienced at the time of check-in. Your feedback will be shared with the appropriate team members to improve our service going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Tosha & Ron helped me out a lot. Everything was amazing.
Staff was very courteous and friendly. Check in took a little longer than normal due to signing an extra policy regarding non-smoking. The non-smoking policy was interesting because I could smell smoke throughout the second floor hall and in spots in our room. Overall the hotel was clean and very enjoyable to stay in. We assumed that the second floor used to be a smoking floor and the smell has just lingered.
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the smoke smell you experienced while you were here. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Dont stay past 2 days Bed was hard, pillows were flat. You have pay for pots, pans, plates, extra towels and anything else you need. If you are looking for a one to two night stay, its good to go. But any longer, you will experience back problems. The front staff was pleasant. The breakfast is a job. The muffins were stale and the coffee was old.
Business response:
Vanessa, thank you for reviewing your stay. Although you were pleased with the service provided by our front desk associates, we are sorry you felt your bed uncomfortable, and the disappointment you had with the in-room amenities. Please know the items such as kitchenware and toiletries are kept at the front desk and are always complimentary. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 4.2 star rating with 939 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.