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Extended Stay America - Baltimore - Timonium
- Hotels
- Timonium, MD
About this business
Location details
9704 Beaver Dam Rd., Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always good. Staff is very helpful.
Business response:
Thank you for being our loyal guest and sharing your review. We are delighted to know you have enjoyed your visits with us and that our courteous delivered nothing but great service. Your rating is appreciated, and we look forward to seeing you at Extended Stay America. Sincerely, Hotel Management
Business response:
Octavius, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
My visit at this establishment was ok. The front desk clerk wasnt present when i checked in so this nice man told to use house phone dial 0 and they should come up. So I did and the lady came to answer the phone and I checked in. No Housekeeping service to change bedding or clean so u have to bring your own cleaning supplies. My room is a step up from my last stay here. Just need a little updated appliances.
Business response:
Gina, thank you for choosing to stay with us again. We are happy to know you had an overall pleasant stay with us this time. However, we are sorry for any inconvenience you had at the time of check-in. Kindly note, keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Everything was was great
Business response:
Doreen, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a wonderful stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
From check in to check out my overall experience was positive. Staff was friendly and helpful. Room was clean and quiet. I’d stay here again
Business response:
Nicole, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. We are glad you enjoyed your stay, and our facilities and service were to your satisfaction. We will share your compliments with our team, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Katina, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not clean...maids are rude...no one at customer service to help
Business response:
Thank you for your review. We regret the cleanliness of our property was not to your expectations. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We are also sorry you did not experience our staff at their best. We have asked our team to ensure we are consistent with our service delivery. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Timonium
How is Extended Stay America - Baltimore - Timonium rated?
Extended Stay America - Baltimore - Timonium has a 3.4 star rating with 1,458 reviews.
When is Extended Stay America - Baltimore - Timonium open?
Extended Stay America - Baltimore - Timonium is open now. It will close tomorrow at 12:00 a.m.