Extended Stay America - Baton Rouge - Citiplace

Amy 

on Expedia

5 years ago

They would not let me check in over the phone as I was going to LSU game and knew I would be late arriving. They said they were overbooked and could not promise me I would have a room. 

Ana 

on Expedia

5 years ago

The property served our needs to stay one night. However much disrepair. Old non patched up holes on the walls, broken handles on stairwell and both elevators out of order. Felt bad for young lady at the desk because she has to put up with no satisfied customers. Owners should take better care of their property so desk person doesn’t have to put up with that. 

Janie 

on Expedia

5 years ago

Well I like that is was friendly. The employees were great we all was laughing.when I return I will come back to stay there 

Ken H. 

on Expedia

5 years ago

Stay was not too enjoyable When I checked in, I wasn’t told I would have housekeeping every 8 days, pretty much meaning that I wouldn’t have it. The room was ok, but there was a roach in my bathroom and the TV remote was filthy. There was a lot of noise one night around 2-3 AM from people and kids arguing and running up and the hall. I contacted the front desk to inform them of the noise and I got a response of, “Ok Baby”. No apology, no assurance that it would be taken care of, nothing but Ok.