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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My Go To! The housekeeping and Front desk staff are always friendly and accommodating! Of course, the rooms are very clean and almost like home!
Business response:
Ashalah, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We will share your compliments with them. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Really old place that needs updating but it was clean. I had no tv the entire stay. The tv was out in the whole building. Guests should have been compensated for the inconvenience. The floors are super thin. We got hardly any sleep with all the noise coming from upstairs. You could hear everytime they walked. I thought the ceiling would cave in.
Business response:
Thank you for choosing to stay with us. We regret our property was not to your expectations and apologize for the inconvenience you had due to the tv. We are also sorry your sleep was disturbed due to the noise issues you experienced. We wish we had the opportunity to address the problem while you were here. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Bugs in the beds!!! When we arrived the receptionist was nice during the check in process. However once we checked in and went to bed things started to change. I woke up out of my sleep to see little bugs crawling up the walls and on the bed! I went to call the receptionist and the phone in the room was just placed there for looks and was not connected anywhere. The tub needed to be cleaned as well as the refrigerator. It looked like someone had wiped the room down but didn't actually clean it (there's a difference). Needles... read more
Business response:
Kimberly, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will reconsider us as your hotel of choice if you are in the ar... read more
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 999 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.