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Extended Stay America - Boca Raton - Commerce

4.3
  • Hotels
  • Boca Raton, FL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

501 NW 77th St., Boca Raton, FL, 33487, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.31,353 reviews
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Demetria's profile image
Demetria 
6 years ago

Nice friendly staff was very helpful Jamar Carli Shanice 

Business response:

Demetria, many thanks for sharing your excellent experience at Extended Stay America. We are thrilled to know you were impressed with our hospitality and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

I will say this the room had roaches. I checked out the next day 

Business response:

We sincerely apologize for the cleanliness issue you experienced in your room and that compromised your stay. Although we have regular pest control service in our hotel, we are sorry for the roaches in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Julio's profile image
6 years ago

nice hotel and view to the lake Good place to take a long nice rest. very quite and pleasing. 

Business response:

Julio, thank you for staying at Extended Stay America. We are glad to know you loved our great location and that you had a nice stay here. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Very welcoming staff Great for a one night stopover with a family. Good location close to interstate 95 and lots of room for a family of up to 6. 

Business response:

Thank you for the nice feedback of our hotel. We are glad to know you loved your comfortable room and that you also appreciated our great location. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Robert's profile image
Robert 
6 years ago

Very good for the price. Staff was incredibly friendly 

Business response:

Robert, thank you for being our guest at Extended Stay America. We’re delighted to know you loved the service provided by our staff and that you found us to be of great value. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Eric's profile image
6 years ago

Nice hotel but awful front desk staff Prior to booking online, I went to the hotel to see if I could park my dually with trailer. Found room and proceeded to check availability. Jill was checking in a customer(Caucasian) who actually asked for a room change and received a different room. As soon as I(African American) asked for availability she said that they were booked up. So I walked outside and booked a room with Expedia and miraculously was able to get a room. That was racism at it’s best! The look on her face when I ca... read more

Business response:

Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every visit. Sincerely, Hotel... read more

Anonymous's profile image
Anonymous 
6 years ago

Good business trip Fun trip in Boca Raton 

Business response:

Thank you for the wonderful feedback of Extended Stay America. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Albert's profile image
Albert 
6 years ago

It was ok but it was a lot more inviting a year 

Business response:

Albert, thank you for staying with us. We are glad you had a pleasant time here. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Boca Raton - Commerce

How is Extended Stay America - Boca Raton - Commerce rated?

Extended Stay America - Boca Raton - Commerce has a 4.3 star rating with 1,353 reviews. 

When is Extended Stay America - Boca Raton - Commerce open?

Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.