Extended Stay America - Boise - Airport

Business response:

Dear John, We apologize for the noise disturbance you experienced during your stay. We understand how important a peaceful environment is for our guests, and we’re sorry this affected your comfort. Our team is reviewing the situation to ensure better noise control and to remind all guests of our quiet hours policy. Your comments help us improve and create a more relaxing atmosphere for everyone. We truly appreciate your understanding and hope to provide you with a more restful stay next time. Sincerely, Hotel Management 

Business response:

Dear Diana, Thank you for sharing your wonderful feedback. We’re delighted to hear that you had a fun and enjoyable experience during your stay at Extended Stay America. Our team works hard to create a welcoming environment where every guest feels comfortable and relaxed, and it’s rewarding to know we succeeded in making your visit memorable. Your positive comments truly motivate us to continue delivering great service and hospitality. We appreciate you choosing our hotel and look forward to having you stay with us again soo... read more