This profile has been claimed by the business owner or representative.
Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff. The property seemed clean. The staff was amazing.
Business response:
Dear Jolynn, We are delighted that the team made such a great impression during your stay! It’s always encouraging to know that their efforts helped create a positive experience. We are also pleased that you found the property well-maintained. Our team takes pride in keeping it welcoming. Thank you for choosing Extended Stay America. We hope to see you again soon for another comfortable and enjoyable visit. Sincerely, Hotel Management
Close to Airport. Good for short stay. Quiet environnement
The staff here was SOOOO nice!!! The hotel itself is average for an extended stay type place. I stayed 6 nights. My door was messed up somehow, I had to try my key over and over. The front desk made me 4 extra keys by the time I checked out. The hotel room was ok… there was a dirty pair of socks and a couple of empty bottles under the bed. Is it it is.
Business response:
Dear Libby, Thank you for staying with us and for your thoughtful feedback. We’re glad to hear that our staff made such a positive impression during your visit. However, we apologize for the inconvenience you encountered with the door lock and the cleanliness under the bed. We appreciate your patience and will be reviewing these concerns with our maintenance and housekeeping teams to ensure a more seamless experience going forward. Your input truly helps us improve, and we appreciate you taking the time to share it. We look ... read more
In general, just a little run down. Room could have been cleaner. Could have been swept better and walls needed to be wiped down, Good price point and sheets smelled great.
Business response:
Dear Scott, Thank you for sharing your feedback. While we're glad you found the price point reasonable and enjoyed the fresh scent of the sheets, we sincerely regret that aspects of cleanliness did not meet expectations. Your input is invaluable, and we will address these concerns with our housekeeping team to ensure a higher standard moving forward. We truly appreciate your patience and hope to provide an even better experience should you choose to stay with us again. Sincerely, Hotel Management
My husband got electrocuted turning on the bedside light.
Business response:
Dear Heather, We are deeply concerned to hear about your husband's experience, and we sincerely apologize for this incident. The safety and well-being of our guests are our highest priorities, and what you’ve described is unacceptable. We have shared this matter with our management team with utmost urgency and care for immediate review as well as implementation of necessary improvements so that future guests do not encounter the same issue. Your patience is greatly appreciated, and we hope for a positive outcome. Take care! ... read more
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 3.6 star rating with 2,022 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.