Extended Stay America - Boston - Braintree

Michael 

on Expedia

2 months ago

The room was disgusting…Smelled and everything was old and gross..Horrible place , 

Shavon 

on Expedia

3 months ago

Very outdated, cabinet is literally falling off. The keycards de- magnetize without being near a cell phone. There is only 1 person at the desk, so when they leave for 30mins or more 

Kevin 

on Expedia

3 months ago

A person pounding on our door after midnight claiming to be housekeeping. My wife and I are both 75, we were in Boston visiting family. I finally got up and went to the door. I said who is it? I looked out the peep hole and saw a woman. She shouted It's housekeeping. I said, what do you want? She said, your mother called and said your daughter over dosed on drugs and was dying in your room. obviously I was confused but I realized she must have the wrong room and I certainly new this was not housekeeping banging relentlessly ... read more

Jeffrey 

on Expedia

4 months ago

Don’t stay here !! I checked in at 1am. The room unacceptably smelled of heavy fragranced cleaning products, giving me a terrible headache. I should have just gone back to the front desk and ask for another room. But It was late and I was tired. The next morning I decided to check out and go to a different hotel. I prepaid for 3 nights. They refunded the next two nights, but the manger said the computer could not refund my unsatisfactory first night, then and there. The manager said she would refund that first night if I cal... read more

Jordens 

on Expedia

4 months ago

This is a shelter not a hotel 

Jean Claude 

on Expedia

4 months ago

That place is not clean, and there's nothing inside the room—not even a coffee maker. They said they provide breakfast, but there isn't even a cup of coffee. 

Pierry 

on Expedia

5 months ago

No one reached out letting me know they were overbooked and I no longer had a room