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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was a pleasure having you as our guest at Extended Stay America - Boston - Burlington. It is good to read you found your room comfortable and were pleased with the exceptional service from our staff. We appreciate your wonderful ratings and hope to welcome you back soon. Sincerely, General Manager
Too expensive snack type breakfast
Business response:
We truly appreciate you taking the time to share your experience at our hotel. Thank you for your comments about the price you paid relative to the value received. With our complimentary grab-and-go breakfast, free Wi-Fi and spacious suites with fully equipped kitchen, we hope you will agree our hotel is a great value relative to many other hotels. Thank you again for your feedback, and we hope you will give us the opportunity to host you on your next visit to our area. Sincerely, General Manager
Not impressed Nothing special. Room dirty. Breakfast frozen muffin. Kitchen had no toaster no coffee maker had to ask for plates. Nothing to cook in. Can't believe this they don't clean the rooms during your stay.
Business response:
Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers th... read more
Good location Good location, next to the mall and plenty of restaurants..
Business response:
Thank you for taking the time to evaluate your stay at Extended Stay America - Boston - Burlington and for sharing your feedback. We are happy to read that our convenient location to malls and restaurants was perfect for your needs. However, we apologize that your stay was not up to your expectations. We will inform the maintenance department to look into the matter and fix the same. It was a pleasure to serve you, and we hope to see you again for a more satisfying visit. Sincerely, General Manager
Good rest stop Helpful staff- got a couple extra supplies needed right away. Courteous, efficient front desk.
Business response:
It's so nice to read your positive review of your stay at Extended Stay America - Boston - Burlington. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, General Manager
Quick business trip I got in at 1 AM and desk was staffed. Upgraded from Queen to King bed. No frills, but comfortable and had all the basics I needed. Like grab-and-go breakfast; it fit my schedule. Would stay there again for a quick in-and-out trip.
Business response:
It was our pleasure having you as our guest at Extended Stay America Boston - Burlington and thank you for sharing your review with other travelers. It's great to hear that your room had everything you needed for you to enjoy a comfortable stay and our grab-and-go breakfast was perfect for your needs. Thanks again for the great feedback, and we look forward to your return. Sincerely, General Manager
Good for Long Stays for Business This Extended Stay America is typical for an extended stay hotel where you'll be in a place for several weeks. It's not the type of hotel for a family vacation. It's near area businesses, so it would be great for contractors. It's a little hard to find, but once you know your way around, it's a great location. Since extended stay people don't like to eat out every night, it's great to have a full refrigerator, a microwave and a stove top. If you're going to Burlington, MA on business, this is... read more
Business response:
Thank you for posting a feedback regarding your stay at our hotel. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We are also glad you liked our convenient location close to a variety of restaurants & shopping and that you were impressed with your well-equipped accommodation. However, we are sorry our selections at the complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appr... read more
Nice staff For the money , this was a good hotel very convienent to major highways for me .. The staff try to help you and make you feel important :)
Business response:
Thank you for taking the time to write a review of your stay. I’m so pleased to read that you found our hotel to be a great value! I truly appreciate your kind comments regarding our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Although previous reviews have stated that the hotel was unclean, our room was very clean. Really happy with the stay overall. A great place to stay!
Business response:
Thank you for taking the time to write a review of your experience with us. I’m so pleased to read that we were able to exceed your expectations and provide you with a great stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,173 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.