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Extended Stay America - Boston - Burlington
- Hotels
- Burlington, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 South Ave., Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
friendly staff, in particular Allison. The breakfast selection could be better. Missed not having a gym
Business response:
Thank you for your stay and for the candid feedback. We are glad that you liked our friendly associates and appreciate you recognizing Allison for a job well done. However, we are sorry for not being able to live up to all your expectations. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, General Manager
Decent for the price The woman that checked me in barely said 2 words to me, wasn't rude, just didn't talk. Our bathroom smelled very strong of pot and the window was open when we walked in so I'm assuming staff was already aware of the smell but still put us in that room. Other than the smell, the room was clean and comfortable for 1 night but if I was there on an extended stay I would want more comfortable bedding. The only thing on the bed was the sheet, a thin blanket, and the duvet cover which was thin and rough.
Business response:
Thank you for choosing our hotel and for sharing your candid comments. I am pleased to read that your overall visit was pleasant and you enjoyed the value we offer. That being said, we apologize for the inconvenience you had with one of our front desk associates and the odor in your room. I hope this didn't overshadow an otherwise comfortable stay. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, General Manager
Geeignet für längere Übernachtung.ruhig gelegen. Supermarkt Wegmanns in der Nähe und viele Restaurants.
Business response:
Thanks so much for your kind feedback of Extended Stay America - Boston – Burlington. We are delighted you enjoyed your stay, especially our peaceful location. Your feedback is the best performance measure we have so thanks again for taking the time to post your comments. We hope to see you again soon! Sincerely, General Manager
Business response:
Thank you for the feedback of our hotel. We are happy to see your overall visit was pleasant. However, we apologize that we failed to meet 100% of your expectations. Our goal is to provide outstanding service to every guest at every opportunity. We hope that you will come back soon and allow us to prove it to you. Sincerely, General Manager
Business response:
It was our pleasure having you as our guest at Extended Stay America - Boston - Burlington. We appreciate your four-star rating and are glad you enjoyed your overall stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Extended Stay Hotel, Burlington, MA While the overall hotel appeared to be clean, there were some issues. The room didnt have a coffee pot. Called down, and was told to stop down and they would try and find one (rather than bring us up one !) Retrieved coffee pot, only to find out it was broken. Had to return it to desk, no one available, left broken one there & went to dinner. Returned and they found us a new one. Later, we tried to take a shower and no hot water. Was told it was a reoccurring problem, not sure what was goi... read more
Business response:
Thank you for the great comments about our location. However, we are sorry to read you were inconvenienced by maintenance issues in your room. Our maintenance team takes great pride in ensuring everything is working properly in each suite. They are working hard to resolve your concerns. Again, we apologize for the inconvenience and we hope to welcome you back to provide you the excellent experience you deserve. Sincerely, General Manager
Good, basic accommodation I needed a place to in between my stay at the nearby Marriott. Place was as advertised. Clean, and basic accommodation.
Business response:
Thank you for choosing Extended Stay America - Boston - Burlington for your stay. We are happy to read you liked our well-kept property and that you were satisfied with your room. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Gute Einkaufsmoeglichkeiten Gure Einkaufsmoeglichkeiten. 20 - 30 Minuten bis Boston Downtown.
Business response:
Thank you for choosing to stay at Extended Stay America - Boston - Burlington during your visit to the area. We are delighted to read you had an enjoyable stay and that our location close to the shopping choices was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon! Sincerely, General Manager
Needs follow through We have a kitchen, but no kitchen supplies. Ask to have some brought said they would come in about 15 minutes never appeared the shower made a lot of noise and the curtain would not stay closed
Business response:
We always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Burlington
How is Extended Stay America - Boston - Burlington rated?
Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews.
When is Extended Stay America - Boston - Burlington open?
Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.