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Extended Stay America - Boston - Burlington

4.0
  • Hotels
  • Burlington, MA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

40 South Ave., Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.01,147 reviews
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Soeren's profile image
Soeren 
8 years ago

Business response:

Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize if we fell short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Thomas's profile image
Thomas 
8 years ago

Business response:

Thank you for staying with us. We truly value your ratings, and use them to improve our service and facilities. We appreciate you being our guest and hope to have another opportunity to host you again. Sincerely, General Manager 

Frederic's profile image
Frederic 
8 years ago

Business response:

Thanks for choosing Extended Stay America - Boston – Burlington for your visit and for the feedback provided. Our goal is 100% guest satisfaction, and I am thrilled to see this was your experience. I hope we will be your hotel of choice every time you are in our area! Sincerely, General Manager 

sasha's profile image
8 years ago

Maravillosa relajante Bueno fue una noche muy corta la Cama estaba super comoda 

Business response:

All of us here at Extended Stay America Boston - Burlington is thrilled to know that you loved your visit. We are glad to see that you enjoyed your short stay, and got a great night’s sleep. We also appreciate the pictures uploaded. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager 

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billwest 
8 years ago

Convenient, Clean and Friendly Used it for 1 night to attend NY Yankees v. Red Sox night game. Because of all the night time construction on 95 and 128 getting there was a hassle. Lone front desk person at 1245am was helpful and cheerful even though the Sox lost (YEAH!!!). Room was very clean as was the hotel in general. It looked well maintained. I'd stay there again but would check the construction status. 

Business response:

We appreciate you taking the time to write a review about your stay at Extended Stay America - Boston - Burlington. It is great to read you enjoyed your comfortable suite, our immaculate property and the service provided by our front desk associate. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. Thank you again for choosing to stay with us, and we look forward to your next visit! Sincerely, General Manager 

Deborah S's profile image
Deborah S 
8 years ago

Nice kitchen, poor service Kitchen was nice, but unavailability of proper pans (i.e. skillet ) made food prep difficult. Air conditioner vent leaked water badly just outside our room in the hall, dripping a puddle onto the carpet. Elevators were broken. 

Business response:

We always appreciate feedback from our guests to ensure we are meeting our standard of service. We sincerely apologize for the service and engineering issues you experienced during your visit, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Great for the price. We have tried Extended Stay America in different cities before so we kind of knew what to expect. Just a little disappointed that the kitchen utensils/crockery were not available in the room, we had to collect them from the front desk. The room was very clean and the staff were friendly and helpful. 

Business response:

Thank you for choosing to stay at Extended Stay America - Boston - Burlington. We are glad that you had a good overall experience. However, we regret that you did not like our dishware policy. Kitchenware for your suite is available at the front desk to ensure cleanliness, and our team gladly delivers these items to your room. We apologize for any inconvenience you experienced while you were here. We appreciate your business and would love to welcome you back soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Thank you for staying at our hotel and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Ning's profile image
8 years ago

周边都是购物中心,非常方便,还有电影院和书店。 

Business response:

Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of dining and shopping options. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America - Boston - Burlington appreciate your business and hope to see you again. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Boston - Burlington

How is Extended Stay America - Boston - Burlington rated?

Extended Stay America - Boston - Burlington has a 4 star rating with 1,147 reviews. 

When is Extended Stay America - Boston - Burlington open?

Extended Stay America - Boston - Burlington is open now. It will close tomorrow at 12:00 a.m.