Extended Stay America - Boston - Peabody

Business response:

Thank you for sharing your feedback at Extended Stay America. We are sorry for the inconvenience caused while reaching our hotel. We have shared your feedback with the appropriate team so that we can improve our service going ahead. We appreciate your business and look forward to having you as our guest in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay. We are sorry for the issues you encountered in your room and regret the disappointment you had with our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We wish we would have known about the noise issue as we would have done our best to ensure you are comfortable. We hope to have another opportunity to welcome yo... read more