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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
It’s just “ok” In the cabinets in the kitchen area, looked pretty dirty. Not a lot of toiletries. The room is marketed as a studio with a queen and a full pull out. Yes it’s a pull out but was a lot smaller than a full. Had to book a second room for all of us to be comfortable.
Business response:
Sharon, thank you for staying at Extended Stay America. We are glad you had a pleasant time here, but we are sorry for not meeting your expectations with your room. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Was upset it said a pool and didn’t have one..
Business response:
Thank you for sharing your feedback. We apologize our hotel did not have a pool you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. Thank you for being our guest, and we invite you to stay with again in the future. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
The staff was wonderful. The room was clean and the bed was comfortable. The only problem was the room was a non-smoking room and it smelled of smoke when we arrived. The smell was everywhere and endured the entire night we were there.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and your comfortable room. Your feedback with regard to the odor has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
It was adequate for a one night stay. Nothing special but nothing terrible.
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Fabrizio, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Wow - Doreen, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Poor value Pull- out not made up in any of the rooms. Free breakfast consisted of coffee and instant oatmeal, stale granola bars. For a total price of 150 bucks, not a good value at all.
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.2 star rating with 1,269 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.