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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was wonderful. The room was clean and the bed was comfortable. The only problem was the room was a non-smoking room and it smelled of smoke when we arrived. The smell was everywhere and endured the entire night we were there.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and your comfortable room. Your feedback with regard to the odor has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
It was adequate for a one night stay. Nothing special but nothing terrible.
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Fabrizio, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Wow - Doreen, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Poor value Pull- out not made up in any of the rooms. Free breakfast consisted of coffee and instant oatmeal, stale granola bars. For a total price of 150 bucks, not a good value at all.
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Peter, the front desk manager, was pleasant, helpful, and accommodating. This was definitely one of the best Extended stays we have visited.
Business response:
Thank you for being loyal towards Extended Stay America and for the wonderful review. We are glad that you were charmed with the service provided by Peter and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Time with girlfriend Amazing
Business response:
Brian, thank you for the five-star review of Extended Stay America and for sharing your experience online. We are thrilled to know you had an excellent stay and that you enjoyed every aspect of our hotel. It was a pleasure having you and your girlfriend as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good Hotel was fine considering $100/night, not top notch but spot on for the price. Staff was very approachable, accommodating and attentive. Room actually had full size kitchenette. Bed was comfortable enough. Would stay again.
Business response:
Thank you for sharing your experience and highlighting the key features of our hotel. We are glad to know your overall stay was enjoyable and that you were impressed by our friendly staff. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Business response:
Alexander, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.1 star rating with 1,210 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.