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Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were nice. Room was ok. Could have been cleaner. Bed sank in the middle.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one and liked the service provided by our staff. We value your feedback as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Check in was a process. I walked in when all the staff must have been on break at the same time as they were all in the dining room eating, including the front desk person. Waited for about 5 minutes in an empty lobby before I was acknowledged by the attendant. When asked, I stated I wanted to check in. Attendant abruptly told me check in wasn’t until 3 pm. I informed her I wouldn’t be back until late evening and she finally checked me in. Upon arrival at the room it had an overly used air freshener smell and the kitchen was... read more
Business response:
Shawn, we're disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Please be assured that we have discussed your feedback with the concerned teams to be more diligent with our efforts moving forward. Wehope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
So so in Peabody Property is a little remote, had to work harder to find places to eat. We did find it strange that there was no ice maker on the property.
Business response:
Marshall, thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry that our location was not appealing. Please note, As we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Would stay there again. Room was clean staff very helpful
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Bed very uncomfortable I do not like that cooking and eating utensils are not already in the room.upon my arrival. Bed was very uncomfortable. I ended up with a terrible back ache.
Business response:
Dianne, thank you for your comments. We aresorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us.We appreciate your feedback as we continually strive to meet the needs of every guest. Please note, to ensure cleanliness for every guest, we keep the dishware at our front desk, and we have shared your comments with my team for improvement. We hope to see you soon as our guest. Sincerely, Hotel Management
room was clean except for open milk left in re fridge and food left in cabinet
Business response:
Thanks for taking time to share your review online. Although you had an overall pleasant stay with us, we are sorry for the inconvenience you had in your room. Your feedback regarding the oversight is shared with our housekeeping team. Thanks once more for your review, and we look forward to your next stay. Sincerely, Hotel Management
Very close to Salem, Boston and other places of interest. Nice place to stay outside of the city!
Business response:
Thank you for the kind review. We are thrilled that you loved our terrific location as well as our hotel. Thank you for being our guest, and we look forward to your next visit at Extended Stay America! Sincerely, Hotel Management
Business response:
Morgan, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.2 star rating with 1,269 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.