This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Saugus
- Hotels
- Saugus, MA
About this business
Location details
832 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some of the nicest staff members around! Everyone was friendly and respectful. The room was clean and very put together.
Business response:
Thank you! I also agree we have the nicest staff in town!
Clean and comfy! The suite was very clean and comfortable. Lots of storage for belongings. The property was well kept. The front desk was unattended for most of our stay though.
Business response:
Dear Patricia, Thank you for your feedback. I am so happy that you found the property comfortable and clean. Our front desk staff was pulling double duty during the blizzard we "plowed" through a limited staff.
Business response:
Dear Michael, Thank you for your wonderful review. We hope that you return again soon.
Bad smell in the hallways. Giant plows and limited parking made it hard to find a spot when we got back late at night. The hotel was good otherwise. Clean and everything looked new. Staff was nice.
Business response:
Dear Luke, We apologize for the giant plows!! The night you were here we were 100% occupied and our recent snow storms are making the parking just a little tight! We thank you for your feedback and hope to see you again soon!
Very clean little loud hearing people up stairs and doors slam on but otherwise good
Business response:
Thank you for your response Paul. Sorry about the door slamming.... Hope to see you soon.
Nice hotel close to Walmart The hotel is new there is a stove refrigerator microwave oven the rooms are quiet and everything is close there's a Walmart next door there are restaurants right down the street everything is within walking distance I have enjoyed my time here and everybody that works there has been great to me.
Business response:
Dear Raymond, Thank you for your review. We are happy that you are enjoyed your stay and hope that you will return again soon.
Very noisy People above us were extremely loud, could hear voices clearly through floor, and foot steps/stomping. other customers complained and nothing was done. Not sure if structure of building was poor and noise was louder because of this but I wouldn't risk staying again due to the noise. Staff was friendly and no complaints about that.
Business response:
I do apologize for the "noisy" stay. We would appreciate the chance to serve you again and if you contact me directly, I will personally ensure that you are taken care of.
Requests Coffee was never left to make before 7am. Other than that, I was great.
Business response:
Dear Jennifer, Our coffee station hours are 7:00am to 11:00pm 7 days a week. We usually try and get the machine ready at about 6:45am to accommodate our early risers. Glad you enjoyed everything else!
good WE enjoyed our stay just wish it was closer to where we were going. I would come again it was nice
Business response:
Dear Michele, So happy that you enjoyed your stay and that we were the convenient choice for you and your party. Looking forward to having you back again soon.
Frequently asked questions about Extended Stay America - Boston - Saugus
How is Extended Stay America - Boston - Saugus rated?
Extended Stay America - Boston - Saugus has a 3.2 star rating with 2,087 reviews.
When is Extended Stay America - Boston - Saugus open?
Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.