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Extended Stay America - Boston - Saugus

4.3
  • Hotels
  • Saugus, MA

About this business

HospitalityHotels

Welcome to Extended Stay America - Boston - Saugus! We are the perfect location for business travelers, students, tourists and those relocating to the Boston, MA area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Boston Tea Party Ships and Museum, the New England Aquarium, Fenway Park and the Museum of Fine Arts, Boston. When you stay at an Extended Stay America hotel, you’ll enjoy just the right amenities... read more

Location details

832 Broadway, Saugus, MA, 01906, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,185 reviews
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Joe's profile image
7 years ago

Good for a short stay! I was there just for one day, thanks god, I got a room 408 which was no bad but there was no elevator and lucky me I was suffering of a tendinitis on my left foot. Everything else was fine. 

Business response:

Dear Joe, We do apologize for the elevator not working. We have been attempting to correct the problem with no luck. The issue is a safety one and in order to protect the guests we have had to keep the elevator out of service. Promise, it will be working on your next visit! 

Adrien's profile image
Adrien 
7 years ago

Wonderful stay It was a wonderful stay and great staff that work there and they do everything to make you feel like you are home i would defiantly come back and tell all my friends about this place 

Business response:

Thank you Adrien. It was our pleasure to provide you with a great stay! 

Ferdinand's profile image
Ferdinand 
7 years ago

Waited at desk for 25min For someone to give me my room key otherwise it was ok 

Business response:

Dear Ferdinand, We do apologize for your wait time. I will investigate why it took so long for you to get new keys. If it was after 11:00 PM the On-Call person should have been there sooner. 

fabiano's profile image
fabiano 
7 years ago

Business response:

Dear Fabiano, Thank you for the wonderful review on the property! 

An's profile image
7 years ago

Perfecte uitvalsbabsis net buiten Boston - Ideaal gelegen voor mensen die een auto hebben en zo meteen op de juiste snelweg geraken. Op 20 minuten ben je ook in het centrum van Boston. - Drukke baan met zeer veel eetgelegenheden - Naast Walmart, perfect om boodschappen te gaan doen en zelf te koken - Zeer proper - Vriendelijk hotelpersoneel - Spijtig dat er enkel op maandag schoongemaakt wordt (wij waren er van maandag tot zondag, dus werd er hele week niet schoongemaakt) - Er is een wasserette - Er is een fitnessruimte 

Business response:

Danke!!!! 

Giuseppa's profile image
Giuseppa 
7 years ago

Its a great hotel.. in a good area with easy access to a little bit of everything. Its comfortable and friendly. 

Business response:

Thank you Giuseppa! We enjoyed being of service! 

Anonymous's profile image
Anonymous 
7 years ago

Nice for what we needed. Felt like there was an odd smell, not sure if that’s the smell of their cleaning products. Other than that, no issues. Stayed during the blizzard— nice job of plowing and shoveling the grounds. 

Business response:

Thank you for your review. Enough with the Nor'Easters! 

SILVIA's profile image
SILVIA 
7 years ago

No geral bom! O hotel é super novo e o staff super simpático. Quartos novos, amplos, com geladeira, cama confortável, microondas, fogão e todos os utensílios para cozinhar. Apesar de todas essas qualidades eu não me hospedaria de novo nesse hotel porque a acústica dele é ridícula de ruim. As paredes parecem que são feitas de papel.. Eu tenho problemas para dormir com barulho, então eu passei noites em claro nesse hotel. Mas se você não tem problema com isso, se joga! O hotel é muito bom. 

Business response:

So sorry you had trouble sleeping. Would love for you to give us another chance, maybe a higher floor? 

Anonymous's profile image
Anonymous 
7 years ago

Some of the nicest staff members around! Everyone was friendly and respectful. The room was clean and very put together. 

Business response:

Thank you! I also agree we have the nicest staff in town! 

Frequently asked questions about Extended Stay America - Boston - Saugus

How is Extended Stay America - Boston - Saugus rated?

Extended Stay America - Boston - Saugus has a 4.3 star rating with 1,185 reviews. 

When is Extended Stay America - Boston - Saugus open?

Extended Stay America - Boston - Saugus is open now. It will close tomorrow at 12:00 a.m.