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Extended Stay America - Boston - Tewksbury
- Hotels
- Tewksbury, MA
About this business
Location details
1910 Andover St., Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was spacious and clean. The staff are friendly and professionnal. Lots of parking. Breakfast is grab and go so it lacks choices.
👍👍👍👍👍👍
Business response:
Dear Eric, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to remain your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Expensive for what was offered. Friendly lady at the counter. Conveniently located. Wouldn’t suggest making this a family stay as it seems it be more of an adult clientele in the building. Overall it could have been better, but it could’ve been worse too. Would probably stay again if I was returning to the area, but won’t go out of my way to get back.
Business response:
Dear Andrew, Thank you for taking the time to share your feedback. We are glad to hear that you found our front desk staff friendly and appreciated our convenient location. We also appreciate your comments regarding the overall experience and understand your perspective on the suitability for families. Guest satisfaction is important to us, and your feedback helps us identify areas where we can improve our services and amenities. We are committed to continuously enhancing the comfort and experience of our property for all gu... read more
Property was clean but not of the highest quality.
Business response:
Dear Timothy, Thank you for sharing your feedback about your recent stay with us. We are pleased to know you found the property clean, as maintaining cleanliness and comfort for our guests is always a top priority. We appreciate your honesty regarding the quality, and your comments will help us identify areas where we can make improvements to better meet your expectations. Your input is valuable to us as we strive to enhance our guest experience. We hope to have another opportunity to serve you even better in the future. Sin... read more
Estacionamiento, Bien
The room itself could've been cleaned much better. When we walked in there was something red all over the bathroom counter. I assume it was nail polish but I'm thinking with a little effort it could've been cleaned off. The bathtub also looks like it could be cleaned better. We departed around 8 AM this morning and the taking go breakfast was all gone. The dog area out behind the hotel was also the same area for smokers and we non-smokers don't appreciate walking our dog in a cloud of cigarette smoke. Too overpriced for the ... read more
Business response:
Dear Georgette, Thank you for your feedback. We’re sorry to hear that your room did not meet cleanliness expectations and that the condition of the bathroom was disappointing. Your comments have been shared with our housekeeping team to ensure more thorough inspections moving forward. We also regret that breakfast was unavailable during your departure and that the designated dog area overlapped with the smoking zone. This is valuable input, and we’ll be reviewing how we can better accommodate all our guests, including those ... read more
Nice place
Business response:
Dear Robert, It was a pleasure having you as our guest at Extended Stay America, and we appreciate your taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
We Didn't Want To Leave! Perfect location for surrounding event venues. It is within close distance to everything a traveler needs including restaurants, shopping, gas stations, fast food, and grocery stores! The kitchen is super convenient and very ideal for an "extended stay" :) We had a great time!
Definitely a two star place. Everything was old and shabby, though the bed linens were very clean and comfortable, but need a refresh. Great TV. No bugs noted anywhere. Mat in tub was dirty. Only housekeeping on week days. Plenty of parking. Full kitchen, but counter, sink, and refrigerator were old and marked, but they worked. Lots of spots on the rug. Heat/AC worked well. Fan in bathroom really loud. One sink in bathroom, and everything in bathroom definitely needs replacing. No ice machine seen, but you could make ice in ... read more
Business response:
Dear Loretta, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you will return to stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Tewksbury
How is Extended Stay America - Boston - Tewksbury rated?
Extended Stay America - Boston - Tewksbury has a 3.2 star rating with 1,356 reviews.
When is Extended Stay America - Boston - Tewksbury open?
Extended Stay America - Boston - Tewksbury is open now. It will close tomorrow at 12:00 a.m.