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Extended Stay America - Boston - Tewksbury
- Hotels
- Tewksbury, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1910 Andover St., Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
4/10 The room was VERY outdated and in need of repair. We stayed in a non-pet room but the carpet smelled of pet odors. The shower/water pressure was great! It states breakfast but it was a very limited continental breakfast. NO CREAM for coffee (only coffee mate)!!
Business response:
Dear Thomas, We are sorry that your experience did not meet your expectations. We take the cleanliness and condition of our rooms very seriously, and we will address the concerns you raised with our housekeeping team. Further, we regret the inconvenience regarding the breakfast choices and will share these notes with the concerned individual to offer a pleasant selection. Rest assured, we are committed to improving the guest experience, and your feedback will help guide these efforts. We hope to welcome you again to offer a ... read more
Convenient location and parking.
Business response:
Dear Chris, We appreciate you taking the time to review your stay at Extended Stay America. We are glad you found our location and parking convenient. It was a pleasure having you as our guest, and we look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management
I was very please with the staff, service I received the room was clean and comfortable it was quiet it’s located in a nice neighborhood close to restaurants. I highly recommend this place and it’s just 40 minutes from Salem and Boston 👍
Clean
Business response:
Dear Gina, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit, and we hope to provide you with another great stay soon.Sincerely,Hotel Management
The room has a kitchen with a refrigerator, but there are no dishes, forks and spoons also no coffee maker with condiments
Business response:
Dear Pavel, One of the things we pride ourselves on is our commitment to our guests and conveying our services and amenities so that every guest is well-informed during check-in. Therefore, we are very disappointed our dishware policy was not communicated to you when you arrived. We have shared your review with our team to ensure an excellent stay for every guest. We appreciate you providing us with your feedback as we continually work to improve our guest experience.We hope to welcome you back to our hotel when you return t... read more
Nothing unique, limited breakfast choices
Business response:
Dear Stephen, Thank you for your review; it's nice to hear you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will make a note of your feedback as we always want to know how to improve our guest experience.We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels!Sincerely,Hotel Management
The property needs updating and was very noisy
Business response:
Dear Mary,We apologize for the challenges you experienced during your stay. We understand how important a peaceful environment is for our guests, and we will work on minimizing such disruption in the future. Your comments regarding the need for updating will be shared with our team. In the meantime, our housekeeping is committed to keeping our property clean and well-maintained, and we are taking your suggestions into careful consideration for future plans. Your feedback is appreciated, and we hope you will give us another c... read more
Frequently asked questions about Extended Stay America - Boston - Tewksbury
How is Extended Stay America - Boston - Tewksbury rated?
Extended Stay America - Boston - Tewksbury has a 4.2 star rating with 727 reviews.
When is Extended Stay America - Boston - Tewksbury open?
Extended Stay America - Boston - Tewksbury is open now. It will close tomorrow at 12:00 a.m.