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Extended Stay America - Boston - Tewksbury
- Hotels
- Tewksbury, MA
About this business
Location details
1910 Andover St., Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was fine
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that everything was fine during your stay at Extended Stay America. Providing a comfortable, clean, and welcoming environment for our guests is always our top priority, and it is rewarding to know that your experience met your expectations. Your kind words encourage our team to continue delivering attentive service and ensuring that every guest enjoys a pleasant and comfortable stay. We sincerely appreciate you choosing our hotel and for... read more
The staff was so kind and helpful. The room is large and comfy!
Breakfast was fine. Room was comfortable and immaculate!! I would Gladly do that same stay again !!
Business response:
Dear Guest, Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you found your room comfortable and immaculate, and that you enjoyed our breakfast offerings. Knowing that you would gladly choose to stay at Extended Stay America again is the highest compliment we can receive. Providing a clean, welcoming, and enjoyable environment for our guests is always our top priority, and your kind words encourage our team to continue delivering exceptional service. We truly appreciate yo... read more
Rooms could use some updating.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely appreciate your comments regarding the condition of our rooms and understand that updates could enhance the overall guest experience. Your observations have been shared with our management team as we continuously work to improve and maintain the property to ensure comfort and satisfaction for all our guests. We value your input as it helps guide our efforts in making meaningful enhancements. We hope to have the opportunity to welcome you back in the future and pro... read more
Room was spacious and clean. The staff are friendly and professionnal. Lots of parking. Breakfast is grab and go so it lacks choices.
👍👍👍👍👍👍
Business response:
Dear Eric, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to remain your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Expensive for what was offered. Friendly lady at the counter. Conveniently located. Wouldn’t suggest making this a family stay as it seems it be more of an adult clientele in the building. Overall it could have been better, but it could’ve been worse too. Would probably stay again if I was returning to the area, but won’t go out of my way to get back.
Business response:
Dear Andrew, Thank you for taking the time to share your feedback. We are glad to hear that you found our front desk staff friendly and appreciated our convenient location. We also appreciate your comments regarding the overall experience and understand your perspective on the suitability for families. Guest satisfaction is important to us, and your feedback helps us identify areas where we can improve our services and amenities. We are committed to continuously enhancing the comfort and experience of our property for all gu... read more
Definitely a two star place. Everything was old and shabby, though the bed linens were very clean and comfortable, but need a refresh. Great TV. No bugs noted anywhere. Mat in tub was dirty. Only housekeeping on week days. Plenty of parking. Full kitchen, but counter, sink, and refrigerator were old and marked, but they worked. Lots of spots on the rug. Heat/AC worked well. Fan in bathroom really loud. One sink in bathroom, and everything in bathroom definitely needs replacing. No ice machine seen, but you could make ice in ... read more
Business response:
Dear Loretta, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you will return to stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Tewksbury
How is Extended Stay America - Boston - Tewksbury rated?
Extended Stay America - Boston - Tewksbury has a 3.2 star rating with 1,410 reviews.
When is Extended Stay America - Boston - Tewksbury open?
Extended Stay America - Boston - Tewksbury is open now. It will close tomorrow at 12:00 a.m.