Extended Stay America - Boston - Waltham - 32 4th Ave.

John 

on Expedia

9 years ago

The bed could have been more comfortable, it was very firm. 

Sylvia 

on Expedia

9 years ago

Ok for a night. We had no glasses in our room and our request was not fulfilled. The phone was not working and I had to call the front desk after having asked hours before for some glasses. They did arrive quickly then. Woman at desk was very friendly and upbeat. The only creMer for coffee in the morning was sweetened. What happened to fresh or at least real dairy products? Lose the fake stuff with funny flavors. 

Theresa 

on Expedia

9 years ago

Great people with not enough resources. The people behind the desk were friendly and personable, but many items were out of stock (like covers for the coffee cups). They did their best, but there was little they could do. One of them eventually went next door to get covers, but then there was no one at the front desk. 

Marty 

on Expedia

9 years ago

Far better than anticipated Pleasant surpriised with overall quality of tthe room and the pleasantness of the staff. From a design perspective, having an all white kitchen in a warm woody residential environment did not work from a design perspective. Visually jarring and incompatible with rest of the interiors.