Extended Stay America - Boston - Waltham - 52 4th Ave.

Business response:

Carlene, We are happy to know your stay with us was mostly positive. We trust that our staff quickly attended to your request for additional in-room supplies. Our complimentary grab and go breakfast is a popular item and we make every attempt to keep up with the demand. We are sorry for any delay and inconvenience you may have experienced. Thank you for letting us know. We hope to have you back as our guest again soon. General Manager 

Business response:

It was a pleasure having you as our guest at Extended Stay America - Boston - Waltham - 52 4th Ave. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, General Manager 

Business response:

Thanks for reviewing our hotel. We want all of our guests to enjoy their stay, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, General Manager 

Business response:

Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, General Manager 

Business response:

Amit, we appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. We hope your overall stay was a pleasant one and that you will choose us again. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Boston - Waltham - 52 4th Ave. We are glad you had a pleasant experience overall. We value your business and hope we will be your choice again in the future. Sincerely, General Manager 

Business response:

Daniel, thank you for being our guest. We are glad you were overall pleased with your stay, but we apologize for the issues you experienced in your room. Your concerns will be shared with our housekeeping team in an effort to correct our performance. We value your business and hope to see you again. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your kind rating. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Boston - Waltham - 52 4th Ave. will be your first choice every time you visit this area. Sincerely, General Manager 

Business response:

Thank you for sharing your kind rating regarding your stay at Extended Stay America - Boston - Waltham - 52 4th Ave. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager