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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mediocre Continental breakfast is not a granola bar or a sugary bagged muffin!
Business response:
Thank you for your recent review of your stay. Your comments in regards to our friendly staff are much appreciated; yet, we were disheartened to read that our grab-and-go breakfast was not up to expectation. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that despite the experience you had, you will consider us again in the future.
polite staff, clean room, enjoyed the included kit
Business response:
We appreciate you taking the time to write a review. Please accept my apologies that our grab-and-go breakfast was not to your liking and that our cookware policy was not explained properly, which is available at the front desk for guests. Still, we are glad to know you valued your clean, comfortable accommodations and our courteous staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Professional helpful staff, good hot water supply The staff is very helpful and professional without being cloying. The checkin procedure is normal, the checkout is very quick. Once I checked out, I realized I could not find my phone. I went back and asked to be let in the room I just vacated, staff was very helpful in a busy time for them (8-9 am), brought me there, phoned my number (prob. long distance for them) and we did not hear my phone. Thanks to staff I could leave with peace of mind that I would likely find phone i... read more
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am so proud of our team for providing you with excellent customer service, especially during a busy time. They will be informed on the amazing job they are doing assisting guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice enough. Giving a nice rating because of location and room/bed comfort. Staff was friendly and pleasant; got a good recommendation for a great local seafood restaurant -- the Summer Shack. A few minor annoyances: - there are 2 buildings with different facilities and check-in desks. As the address says, this is 52, not 32 which had a pool. - no hangers - nothing in the kitchen: no cups or glasses, plates, utensils - great shower but leaky faucet
Good hotel very confrotable I like the experience in the hotel I think is very better and very diferent last hosting in diferent city ago I'm very satisfech for the area this hotel
Business response:
Thank you for taking the time to write a review about your stay. I am pleased to see you enjoyed your experience at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
シーツの取り換えが無く、2度と泊まりたくない。サービが良くない。 ロケーションは良い。長期滞在で、自炊するには良いかもしれない。
Room is dirty and worn down. Holes in walls
Business response:
Dear Guest, We sincerely apologize that your room did not meet expectations and for the issues you experienced, including cleanliness concerns and holes in the walls. This is far below the standard of comfort and quality we aim to provide. Your comments will be shared with our housekeeping and maintenance teams to prevent recurrence. Thank you for bringing these matters to our attention, and we hope to welcome you back for a well-maintained, clean, and comfortable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,863 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.