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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sidney, thank you for taking the time to share your nice rating. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Boston - Westborough - Computer Dr. will be your first choice every time you visit this area. Sincerely, General Manager
Nice apartment with facilities Had a lovely stay and staff were great but nothing to do nearby , would prefer to be in a town.
Business response:
Jane, it was a pleasure to have you as our guest at Extended Stay America - Boston - Westborough - Computer Dr. It’s nice to know our location worked well for you and that our staff left you with a good impression. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We appreciate your business and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Good. And bad. Pros and cons to this place. Easy access to highways. Stores and food nearby. Lowest rates in the area (but everything in the area is way overpriced.) nice to have a kitchen. Rooms are spacious. We got a toddler crib. It was nice to have the fridge. Free wifi. But slow Downsides: many of the features listed on the web are not actually there. The gym which is pictured is about two miles away. The pool is there. But was closed. There is no free printer as advertised. The free breakfast is coffee and granola bars... read more
Business response:
Pamela, thank you for including Extended Stay America - Boston - Westborough - Computer Dr. in your travel plans. It’s nice to know our location was convenient for your needs and that you liked your spacious room and our kitchen amenities. However, we are sorry for not meeting all of your expectations. We will verify the information on our website is current and accurate, so our guests are aware of our amenities and offerings. Please know, to respect the privacy of our long term guests, our housekeeping service is conducted ... read more
Safe, clean, terrible WiFi and little breakfast.. The hotel is clean and quiet and the area is safe with lots of food options. The free WiFi is TERRIBLE. Not usable for business. The continental breakfast was a few packaged muffins and granola bars.
Business response:
Stacey, Information like this is beneficial as it helps us fine tune our services. Thank you for your positive comments as well as noting areas where we can improve. Your satisfaction is important to us, and we hope to restore your confidence in us for another stay. General Manager
Business response:
We appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Boston - Westborough - Computer Dr. Sincerely, General Manager
Good
Business response:
Lucy, thank you for selecting Extended Stay America - Boston - Westborough - Computer Dr. It makes us happy to know that we were able to deliver a pleasant stay to you. We appreciate your feedback and hope to have you as our guest again. Sincerely, General Manager
Business response:
Steven, thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Not quite The person attending that night was really nice. The premises are sort of old or looked not very clean. The sofa bed came almost to the bottom of the bed and made moving around a little difficult. There was only one plastic cup (we were three) and with a Kitchenet I would have appreciated having al least a set of utensils and a couple of mugs for coffee. Bathroom was rather small. I guess it reflects the price paid for but I've been in other hotels at that price but look newer and were more comfortable.
Business response:
Eleana, we sincerely apologize for the discomfort you had with your suite. We have shared your concerns with the respective teams so adjustments can be made immediately. Our brand standards require us to make the kitchenware available at the front desk rather than leaving them in the rooms. We are sorry, if we did not communicate this to you at check-in. We hope you will consider staying with us in the future. Sincerely, General Manager
The exterior needs updating - there was garbage outside the lobby and the lobby itself needed cleaning. The room was very dark but it was clean.
Business response:
Thank you for letting us know about your stay. Although you enjoyed your overall time with us, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. I will be sure to share your concerns with the respective teams in an effort to improve our performance. We appreciate you being our guest, and please give us another chance to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,757 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.