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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pool was nice and clean. Hallways were smoky. We had a non-smoking room, but the halls were filled with smoke until I opened the hallway windows. After that it was tolerable.
Business response:
Thank you for taking the time to write a review of your stay. We are glad that you enjoyed our pool; however, we apologize for the smoke odor you experienced. We will work with our housekeeping staff to make sure our hallways smell clean and fresh. Thank you again for your feedback. We hope to see you again in the future.
Nice and clean. Not far from the highways. Great service and accessible to highway. Front desk service was great.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your room was clean and that the front desk was kind and helpful. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
convenient for a short stay...couple of good eating places close by.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you found our hotel and location to be convenient for you needs. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Enough This hotel was good enough to shopping on Premium outlet and visiting Boston
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our accessibility to the locations you were visiting while in the area. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Everything was great. I enjoyed my stay.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so glad to hear that you had a great stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Good hotel, close to major roadways No ice machines Rooms small Missing plates bowls utensils Outdoor pool very cold for June weather (not heated) Minimal breakfast items
Business response:
Thank you so much for sharing your experience with us. We are glad that you enjoyed your clean, comfortable room; however, please accept our apologies that you were not notified that all kitchenware is located at the front desk for our guests. This is to ensure everything is cleaned to our standards. We will be working with our front desk staff to make sure they are properly informing our guests of our amenities during check-in. We also have ice trays in the freezers of each room so that our guests have the convenience of in... read more
Adequate, But Nothing Special This place smacks of mediocrity. The desk clerk who greeted us was unfriendly, but not aggressive or nasty. The room was fine, but the furntiture was worn out and there were very few dishes in the cabinet. Also, it smelled mildewy. The blanket was fairly gross--one of the spongy ones that appears to never get cleaned. The air conditioner was not too noisy, and worked well. The shower was hot and had good water pressure. The free "breakfast" was technically food, I guess, but nothing I would cons... read more
Business response:
I want to thank you for taking the time to write a review of our hotel. I apologize that our staff did not attend to your needs in a professional manner. As well, I am sorry that you found your room to be worn and your kitchen to be under stocked. Lastly, I am sorry that our grab-and-go breakfast did not meet your expectations. I will be reviewing these issues with our staff to ensure your experience is not repeated. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the f... read more
Fantastic Staff You don't expect to have great service at a hotel like this. I was so surprised and thrilled - the staff was fantastic. I recently stayed at a 5 star hotel and the service was terrible - they need to train with your people!
Business response:
Amy - Thank you so much for sharing your experience with us. I'm thrilled that the staff made your stay so enjoyable. We take pride in our customer service and it's always wonderful to receive feedback such as yours. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Comfortable & Convenient Just right :)
Business response:
Janet - Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future!
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.