Extended Stay America - Boston - Westborough - Connector Road's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Boston - Westborough - Connector Road

3.0
  • Hotels
  • Westborough, MA

About this business

HospitalityHotels

Location details

19 Connector Rd., Westborough, MA, 01581, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.01,428 reviews
Select a rating
Pat's profile image
Pat 
8 years ago

Just Okay, unlikely to stay again. Stayed with a hockey team for a tournament. The property was clean, but you because of the mix of smoking and non-smoking rooms you get cigarette smoke smell every time the AC kicks on. Rooms are getting to be in need of a refresh as well. Wifi was also mostly useless a good portion of our stay. 

Business response:

Pat, thank you for choosing to stay at our hotel while here for a hockey tournament. We are pleased to know your overall visit was a pleasant one. Having said that, we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, General Manager 

Pearl's profile image
Pearl 
8 years ago

Cool It was good for last minute booking the room was as good as I needed it to be 

Business response:

Pearl, thank you for sharing your kind review of Extended Stay America - Boston - Westborough - Connector Road. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

Nathan's profile image
Nathan 
8 years ago

More bang for your buck In Boston. For work and have stayed a multiple hotels and this one by far is better then anyone I've been at . The best bang for ya buck. 

Business response:

Nathan, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Boston - Westborough - Connector Road. We are pleased to read that you enjoyed your stay with us and found us to be at a great value. We look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Boston - Westborough - Connector Road. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago
Skooty B's profile image
Skooty B 
8 years ago

Quietly Quaint and private phenomenal privacy and quiet. very relaxing. 

Business response:

Thank you for taking the time to share your experience. I am glad to see you enjoyed how relaxing and private your stay was at our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. 

Catherine's profile image
Catherine 
9 years ago
Rick's profile image
Rick 
9 years ago
Carlos's profile image
Carlos 
8 years ago

Not worth the money, need to fix it up ,be informe Stains on counter. No ice machine. Bed uncomfortable. Said it came with breakfast it was a Sat. Morning. Peanut butter granola bars small and pre package mini muffins and coffee no juice or fruit .my son is lactose couldn't eat anything and nothing to drink. Lady at desk rude and unhelpful. Man was good but asked where we could get some kinda breakfast or sandwiches said we would have to go to next exit. We drove about100 to a,1000 ft. And there was a honey dew with all sort... read more

Business response:

Carlos, we appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. Thank you for your feedback, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Boston - Westborough - Connector Road

How is Extended Stay America - Boston - Westborough - Connector Road rated?

Extended Stay America - Boston - Westborough - Connector Road has a 3 star rating with 1,428 reviews. 

When is Extended Stay America - Boston - Westborough - Connector Road open?

Extended Stay America - Boston - Westborough - Connector Road is open now. It will close tomorrow at 12:00 a.m.