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Extended Stay America - Boston - Westborough - Connector Road

4.1
  • Hotels
  • Westborough, MA

About this business

HospitalityHotels

Extended Stay America Hotel Boston - Westborough - Connector Road is located at 19 Connector Rd, Westborough, MA. This business specializes in Hotels & Motels and Other Lodging. 

Location details

19 Connector Rd., Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1654 reviews
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Susan Stephenson's profile image
Susan Stephenson 
11 years ago

REALLY HARD TO FIND All was. Good. The one across the street, 1800 Computer Rd. Bigger rooms. THIS one needs better signs.....in fact Any Sign out T the intersection of Connector Rd./Research Rd would help. Even my GPS couldn't get me there because to get there you must turn into a pub' sparking lot, drive through the lot, and then down to the hotel. They are REALLY PET FRIENDLY AND SMOKER FRIENDLY. 

Anonymous's profile image
Anonymous 
11 years ago

Ok for the price for 1 night. Not what I expected. No hair blower in room, no shampoo, no lotion, water only goes thru the shower head. Got soaked. 

Jay's profile image
11 years ago

Great Stay for the Price The hotel was pretty clean and the service of the staff was pretty good as well. I don't have any complaints in those regards. However, what I found annoying is that they advertised that the Wi-Fi was free, and in actuality it was not. The "free Wi-Fi" that they give you is EXTREMELY SLOW, and if you are looking to steam movies, it is IMPOSSIBLE. However, they give you the option to upgrade to a faster internet service for $3.99 a day and the price is cheaper if you buy it for the week. The price is ... read more

russ's profile image
11 years ago

mass visit the hotel was clean & most of the staff were helpful and friendly. we had a broke coffee maker & the housekeeping girl gave us one from another room. we tried it but it didn't work either. then we contacted the front desk & they also gave us a coffee maker from another room which worked! some residents as well as staff were just outside the exits & entrance smoking since no smoking indoors. the beds could have been made better since the bottom sheet was not tucked in or pulled tight so there were wrinkles to sleep... read more

Business response:

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had issues with the coffee makers and also the condition of the bed. To prevent this from happening again, my housekeeping department will be aware of this issue and be made sure to prevent this issue from happening again. Still, I am pleased that you found the staff to be courteous during your stay. The staff and I appreciate your comments, as it will only help us to impro... read more

Anonymous's profile image
Anonymous 
11 years ago

Convenient to Conference areas Two nights and Hotel as conveniently located and reasonably priced when compared to area facilities. Not remarkable except for those two things and no negatives in the experience. 

Business response:

Thank you for taking the time to write a review of your stay. I'm glad that you found our location convenient and our rates affordable. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. 

Anonymous's profile image
Anonymous 
11 years ago

Clean and comfortable. Poor quality breakfast. OK for an overnight stay. 

Anonymous's profile image
Anonymous 
11 years ago
Anonymous's profile image
Anonymous 
11 years ago

Good Service Unfortunately the fridge was too noisy, had to turn it off at night. Only Smokerrooms available that week. Hotel itself is great for business visits. 

John L.'s profile image
John L. 
11 years ago

Mediocre hotel with mediocre service The only thing this hotel has going for it is that it's relatively new and it is pet-friendly. However, I'll never stay at this chain again. Check-in process took 15 min. because there was no one at the front desk. I called twice while I stood there and listened to their phones ring with no response. Finally I got a maintenance person to find the front desk employee who was in the manager's office right adjacent to the front desk the entire time, which means they were intentionally ignori... read more

Frequently asked questions about Extended Stay America - Boston - Westborough - Connector Road

How is Extended Stay America - Boston - Westborough - Connector Road rated?

Extended Stay America - Boston - Westborough - Connector Road has a 4.1 star rating with 654 reviews. 

When is Extended Stay America - Boston - Westborough - Connector Road open?

Extended Stay America - Boston - Westborough - Connector Road is open now. It will close tomorrow at 12:00 a.m.