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831 Main St., Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Sara, thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Excellent place/$$$ for a week-end near Boston Excellent place for a week-end with my son near Boston (Fenway Park)
Business response:
Robert, thank you for staying at Extended Stay America. We are glad our service and facilities were to your and your son's satisfaction. It was our pleasure having you both with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are happy that overall you were pleased with your stay. However, I am sorry for not living up to your expectations. We hope to have the chance to prove it to you on a future stay Sincerely, General Manager
Cigarette Smell Everywhere Although the entire hotel was smoke-free, you could smell cigarettes everywhere. Our room had a particularly heavy smell, even though it was no smoking.
Business response:
Thank you for choosing our hotel. We are sorry for the smoke odor you encountered while you were here. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. I hope you will return so we can make it up to you. Sincerely, General Manager
Business response:
Ricot, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Nice hotel Staff was very helpful and friendly hotel room was very comfy
Business response:
Michelle, thank you for staying with us. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
This is my favorite property when I visit Boston 2-day stay for a conference, arrived a day early as I wasn't sure how the red-eye flight from the West coast was going to affect me. It helped that the hotel wasn't full and I was on the top floor. The result was was one of the quietest and most comfortable nights of sleep I've had in a really long time.
Business response:
Robert, thank you for staying at Extended Stay America. It’s a pleasure knowing you had a great night’s sleep on our comfy bed and had a great time being with us. We hope to welcome you back soon. Sincerely, General Manager
The cleanest extended stay I have ever stayed at. The receptionist was friendly and helpful.
Business response:
Melani, thank you for selecting our hotel. We are so happy you were overwhelmed not only by the excellent service provided at the front desk but also with our spotless property. We hope to have the opportunity of welcoming you back soon at Extended Stay America. Sincerely, General Manager
Not Rececommended Get in line when you need to check in/out--There is only 1 luggage cart for entire place. Plan on going out for breakfast--The free breakfast that they provide is not even close to what other hotels provide. They only had a few prepackaged miniature muffins, a handful of granola bars & some packets of instant oatmeal, total for everyone staying there. There were no bagels or fruit. I watched as several families walked by & said that it looked sad. Empty exercise room--They took out all of their exercise equ... read more
Business response:
We apologize that our hotel's amenities did not meet your expectations. We are a limited service property, so we do not offer all of the amenities of a full service hotel. We appreciate your comments because it will help us to improve our services. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, General Manager
Extended Stay America - Boston - Woburn has a 3.2 star rating with 1,726 reviews.
Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.