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Extended Stay America - Boston - Woburn

3.2
  • Hotels
  • Woburn, MA

About this business

HospitalityHotels

Location details

831 Main St., Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,726 reviews
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Anonymous's profile image
Anonymous 
7 years ago

Served its purpose As a ace to stay, cook meals, and only for a few days it was ok. No maid service. Room dirty and smelled of bad food. Hotel in disrepair. Night staff made you wait 

Business response:

Thank you for choosing our hotel for your stay. We apologize for the issues you experienced and that we failed to address the concerns in a manner that should have left you with an overall good impression. We hope you will give us another chance to provide you with the excellent service you should have received during this visit. Sincerely, Hotel Management 

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Anonymous 
7 years ago

The staff was pleasant and helpful. The room was clean didnt need for anything. 

Business response:

Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

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Linda 
7 years ago

Perfect location for where i was going comfy and cozy 

Business response:

Linda, thank you for your review of Extended Stay America. We are delighted to read you had a great time here and that our location was convenient for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Handy to Boston Breakfast was nothing but granola bars, no juice, no cereal etc. Good for families that are cooking their own meals etc. but not much for a couple. 

Business response:

Thank you for staying with us. Although you liked our convenient location, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Great staff—— Pool was not yet opened 

Business response:

Thanks for choosing Extended Stay America for your stay. We are happy to know your stay with us was enjoyable and that you were impressed with our courteous service. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management 

Clarence's profile image
Clarence 
7 years ago

I was here for work. It was comfortable 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Front desk girls were amazing. The restroom was so clean you could probably eat off the floor, the room was cozy and the hotel was well maintained. I felt the kitchen needed a little more attention to detail due to the fact that there was some very minor food residue to be found inside one of the refrigerator racks and among the walls and the kitchen fan. Overall I was very happy with this hotel and how quiet and peaceful and clean it all was. Will most definitely book again. 

Business response:

Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our courteous service. We value your feedback as it will help us improve our guest experience moving forward. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Boston - Woburn

How is Extended Stay America - Boston - Woburn rated?

Extended Stay America - Boston - Woburn has a 3.2 star rating with 1,726 reviews. 

When is Extended Stay America - Boston - Woburn open?

Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.