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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and friendly
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us we look forward to your future stay.
We liked to room very much and loved that the windows opened. The smell of air freshener when we entered was obnoxious. The carpets in the hallways are very dirty, but the room was clean. There were people hanging out at the gazebo until late but they were not particularly noisy. The night clerk could have used a nice smile but the day clerk was very pleasant. A surprise breakfast was in store.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We value your observation and have shared with our housekeeping team so that corrective measures can be taken. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We liked the two bedroom suite. It was very spacious and clean. The staff was very friendly and helpful.
Business response:
Thank you for staying with us. We will be happy to see you in the near future.
Recommend
Business response:
Thank you for choosing Extended Stay America Chantilly Dulles and providing your honest feedback. We sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the team members to ensure necessary guidelines are in place. Once again thank you for taking the time for sharing your feedback. Sincerely, Shakeya
Excellent I enjoyed staying this hotel and will stay again.
Business response:
Jinsoo, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was in a good location near many and different restaurants. It was very clean and it had all the dishes and kitchen amenities available without asking. The two issues I had were check-in. Since I booked through Expedia, they wanted me to pay for the room again and that took over half an hour to get sorted. The receptionist was very nice, but after a day of travel, sitting in the lobby with my tired dog, and listening to her talk on the phone to get me checked in was annoying. Also, my room had a shared door, I heard most ... read more
Business response:
Thank you for your review. We are happy you were pleased with most of our services, but we apologize you were disturbed by the noise from other guests. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The hotel needs to be renovated. We were very disappointed that they ran out of “free breakfast” in less than 30 minutes, even though it was offered from 7:00-10:00.
Business response:
Thank you for reviewing your experience. We regret not meeting your expectations regarding the breakfast and be assured we will review your comments with our team and see what transpired. We also grateful for the feedback regarding the overall condition of our hotel, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely, Hotel Management
The hotel was nice and the location was great. However, on 2 of 4 mornings, they ran out of breakfast before my daughter and I were able to eat. In general, the breakfast was unimpressive. It was nothing more than one bag of mini donuts or one single granola bar. I would have liked an additional option like yogurt or fruit.
Business response:
Thank you for your staying with us, and providing great feedback. I am so sorry you and your daughter were not able to partake in Breakfast, as we do want to offer something to everyone in these trying times.
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 810 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.