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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is fairly clean, but the rooms have a musky smell. Glad we only booked one night.
Business response:
Thank you for your evaluation. Although you had an overall pleasant visit, please accept our sincere apology for the shortcomings in your room. Guest comfort and satisfaction are a top priority for us and we are disappointed to know we fell short. We have escalated these issues to the appropriate departments. We hope you were not overly inconvenienced and that you will visit us again. Sincerely, Hotel Management
There was no juice or any other options for breakfast, just coffee & packaged muffins. No place to sit & eat.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your stay with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Nice hotel. Clean. Good location. 10 mins to downtown charleston. Friendly staff.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you liked our well-kept property and enjoyed our ideal location. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The stay was good. When me and my boyfriend checked the room out , we felt like the toilet was not clean very good because hair was on the toilet seat and a stain on it also.
Business response:
It was our pleasure accommodating you at Extended Stay America. We are delighted to know you overall enjoyed your stay with us. Also, we have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you both back soon for an even better experience. Sincerely, Hotel Management
The hotel was very Clean. Very eficient.and great customer service.
Business response:
Thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Roach infested Roaches running around at night. scared the children !!!
Business response:
Robert, thank you for being our guest. We are sorry for the insects you encountered and that ruined your stay. Please know our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Fridge and microwave in every room. Poor soap and hygiene products, high early check in fee and poor grab and go breakfast.
Business response:
Thank you for being our guest. We are sorry we missed meeting your expectations, and for the unpleasant stay, you had with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Great location and price. Very clean. People working had no Information or knowledge about a large local attraction. Continental breakfast was a joke. Pillows were horrible and bed was very hard.
Business response:
Curt, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were happy with our affordable rates. However, we are sorry you found our mattress uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, your comments will be used as a training tool to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experienc... read more
Breakfast Nothing else but wish breakfast had more items
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.