This profile has been claimed by the business owner or representative.
Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Adrian, we are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
A good hotel A good hotel, the bed was comfortable, and the shower was good, although the shower handle kept slipping a bit while the water was running. The fridge was noisy and especially annoying at night. The staff was helpful and friendly. Overall, it was a good stay.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your overall stay with us was good, but we regret the inconvenience you experienced in your room. We are working with our staff to make sure we are paying the proper attention to these areas. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Not Really Worth The Price We chose this hotel over several other options because we wanted the in-room refrigerator, and always love a good free breakfast. Unfortunately, the breakfast was unimpressive (single-serving instant oatmeal and instant grits, packaged muffins and instant coffee). Maybe we just weren't familiar with this type of hotel? They also weren't able to find us an extra pillow (the three pillows on our bed were very thin), and my husband slept with a rolled-up sweater as a second pillow. The woman at the de... read more
Business response:
Elizabeth, thank you for being our guest. We are happy to know you and your husband had an overall good stay. However, we are sorry we missed meeting some of your expectations and regret the inconvenience caused. We hope the positive aspects of your stay will give us the opportunity to host you again and provide you with the much better experience. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
New Years weekend 2017 Very pleased with our holiday stay. The hotel is very conveniently located and also a very quiet area. Not far from anywhere you want to go in the Charleston area. Overheard some guests complaining about the hotel not having breakfast available. Well it's an Extended Stay with a Kitchenette. It wasn't advertised with a breakfast. I have zero issue with this. That being said there was coffee in lobby each morning. For breakfast head over the bridge and try the Sweet Water Cafe.
Business response:
Thanks for choosing Extended Stay America on your visit to our city while here to celebrate the New Year’s Eve. It feels good to know you had a comfortable stay with us and that the highlight of your stay was our convenient location. We appreciate your review and look forward to welcoming you again soon. Sincerely, Hotel Management
Good location It had the basic necessities and the location was great and convenient. Staff wasn’t always most friendly, and the complimentary breakfast was a little disappointing and not much of anything.
Business response:
Thanks for evaluating your visit to our hotel. We are pleased to know you liked our ideal location as it was perfect for all of your needs. Your feedback regarding our service and breakfast is shared with the concerned individuals in an effort to improve our future guest experiences. We hope you’ll give us a chance to provide you with a better stay on a future date. Sincerely, Hotel Management
Had a good time Overall a satisfying stay. May be need to improve breakfast options.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us. We have made a note of your feedback with regard to our breakfast offerings as we plan any changes to it. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Front desk guy was friendly. Overall the hotel was just ok.
Business response:
Thank you for taking the time to post your review. We are happy to know you were pleased with our Front Desk service and had an overall pleasant stay. We hope to see you again whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.