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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay, there for a family event and the hotel was not our focus. All need and assistance by the staff was outstanding.
Business response:
Valerie, thank for being our guest at Extended Stay America - Charleston - Mt. Pleasant and for sharing your feedback. We are glad all went well during your stay and that you were impressed with the excellent service provided by our associates. It was a pleasure having you here, and we hope you will come and see us again soon. Sincerely, General Manager
We enjoyed our trip and stay. The only negative I have to share is the water pressure in the shower was very poor. Other than that it was a nice, comfortable place to stay. We plan to stay again in the future.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Charleston - Mt. Pleasant. We are glad you had an overall pleasant visit. Your concerns have been shared with our maintenance team in an effort to improve our future guest experience. Thanks for allowing us to be of service. We look forward to your next visit. Sincerely, General Manager
Remember when looking at price of room to add in cleaning and activity fees. Room was clean, roomy and comfortable. A bit pricier than expected when adding on all the additional fees collected by hotel.
Business response:
Kathy, thank you for taking the time to share your feedback. We are glad your stay with us was good and that you liked your comfortable room. It was a pleasure hosting you at Extended Stay America - Charleston - Mt. Pleasant, and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Suitable for long stays. The hotel was fine but better suited for longer stays. There isn't any of the conveniences of a regular hotel. No ice. No hairdryer (but they did have one at the front desk). I probably wouldn't stay again but if you are working and staying a couple of weeks then it would be good. Safe neighborhood.
Business response:
Kristen, thank you for choosing to stay at Extended Stay America - Charleston - Mt. Pleasant. We are glad to know you stay with us was good, but I am sorry for not meeting all of your expectations. We have a full-size refrigerator in every room which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, General Manager
"Grab and go coffee bar..." This reservation was a last minute decision. It turned out to be a good one. I believe the hotel advertised a free breakfast. A muffin and coffee, to go, isn't breakfast to me. If you want "high speed" internet, expect to pay for it.
Business response:
Ted, it was a pleasure to have you as our guest. We are glad you were overall pleased with your stay. That being said, we are sorry our grab-and-go breakfast did not live up to your expectations. Your feedback will be shared with our Food and Beverage team. We hope you will stay with us again in the future. Sincerely, General Manager
Ok Extended stay facility is not suitable for short stays. People cooking in the building leaves lot to be desired as the smell of cooking is so overwhelming.
Business response:
Manhar, thanks for evaluating your stay. We are happy you had an overall pleasant visit. That being said, we are sorry for the odor you encountered while here. Your concern will be shared with our housekeeping team so that we will be more diligent in our efforts. We appreciate your valuable feedback and hope you will consider us again. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Charleston - Mt. Pleasant. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Convenient budget hotel. Room was clean, quiet. Good location just over the bridge to Charleston. Basic. Fine for a 2 night stay. Breakfast was limited muffins or granola bars and coffee. Enough to get you going. Comfortable bed and good shower. Need to ask front desk for hair dryer.
Business response:
Thank you for being our guest and taking the time to give us your feedback. We are happy that you liked our convenient location and your clean room. Although it is good to know you were satisfied with our breakfast offerings, we also appreciate your observations and have taken a note of it. We hope you consider staying with us again in the future. Sincerely, General Manager
Business response:
Christine, thanks so much for the wonderful rating. We are glad to know that we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Charleston - Mt. Pleasant. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.