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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient but noisy The hotel its self was convenient to Patriot's Point, Cooper River and Hwy 17 to Charleston. The hotel was noisy and our neighbor above up sounded like an Elephant. We ended up leaving a day early due to the lack of attention from staff when mentioned to them that the person was so loud.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be coaching our staff on the importance of responding to guest needs in a timely manner as well as better enforcing our quiet hours. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the ... read more
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Business response:
Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Room was clean and comfortable but very drab. Colors in hall, drab as well.
Business response:
Thank you for taking the time to write a review of your stay. I apologize that our decor was not to your satisfaction. Still, I am glad to read that you had a positive stay overall. I truly appreciate your comments regarding our clean and comfortable rooms. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Great experience My two friends and I stayed for 3 nights. The location was great and I loved how affordable it was compared to neighboring hotels. I think they cut their costs by having a grab n go breakfast instead of a hot breakfast, only weekly room service unless you pay a daily fee, and no pool. These were all things we didn't care about anyway. They have a noise policy so it was very quiet and also very clean. We had no complaints at all.
Business response:
It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. I am so glad to read that you were pleased with the hotel, our wonderful location and the surrounding area. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Will not ba a choice of mine in the future Floors were extremely dirty. (Carpet) Feet got black just walking across it. Bed was very hard an uncomfortable. They say the offer a continental breakfast Hardly, unless you like an apple, a muffin a granola bar or oatmeal in a bag... Those are your choices. Rooms don't come stocked so everything you need from forks to a blow drier you have to go the the front desk to get. I had to check out a day early because my wife got sick and they would not let me check out because I booked t... read more
Business response:
Thank you for taking the time to write a review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be meeting with our housekeeping staff to ensure that they are thoroughly cleaning guest rooms. Additionally, I will also be coaching our front desk staff on our check-out procedures and making sure they clearly communicate our amenities during check-in. I really appreciate you bringing this to our attention. I do hope that you... read more
Friendly staff and quiet hotel We had no problems checking in or out. The hotel was quiet and hallways were clean. The few guests that I did run into were friendly.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to accommodate your needs and provide you with a great stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Mt Pleasant Memorial Day Weekend The hotel was very nice. Clean, and staff was friendly. I would book the hotel again when I return to the area.
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.