Extended Stay America - Charleston - Mt. Pleasant

Jonathan 

on Expedia

8 years ago

Staying here was a good decision. The hotel was tucked away in nature right off the bridge...you didn't even know you were in town. Everything about the room was great. I hadn't stayed in an Extended Stay before and I didn't notice the sign in the kitchen area that said you could go to the desk to get any kitchen necessities like pots and pans, glasses, plates, silver, etc. There seemed to be plenty of working men checked in at the hotel. It wasn't loud, and we had a good stay at the hotel. I would stay there again..it was a... read more

William 

on Expedia

8 years ago

Convenient and clean hotel hallways were narrow, room was clean but needed to be updated 

Christopher 

on Expedia

8 years ago

The room was clean and spacious. The amenities such as a microwave and fridge are useful if you want a more lived in feel. 

Anonymous 

on Expedia

8 years ago

Staff was very friendly, courteous, and helpful........................................ 

Luciana 

on Expedia

8 years ago

Stay only if you really need a kitchenette The pro was the room cleanliness and convenience of having a kitchenette. Though the room smelled really musty. The negatives were how unhelpful the staff was. While booking, several months in advance, I asked for a room close to the lobby or at least the elevator, since we have an infant. The note was on the printout I received when I got there, however, we were given a room on the top floor and furthest from the elevator. It seemed that they did not even pay attention to my note.... read more

John 

on Expedia

8 years ago

The bed was hard and uncomfortable. The I like to have coffee in my room. The room was very quiet. 

Anonymous 

on Expedia

8 years ago

Commend the staff It seems to be an older hotel so you can't expect anything 'high end.' But our room was nice, quiet and no complaints there at all. They only serve coffee and some packaged muffins, oatmeal or granola bars - so if you are a breakfast person you will need to go out. The price was very fair for location and room. But the one thing that was amazing and outstanding was the customer service. Everyone from the young lady at the front desk to the house keeping staff were extremely friendly. I personally thanked th... read more

Pablo 

on Expedia

8 years ago

Front desk assistance was rude, I arrive 3am from work and she had a bad attitude.