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Extended Stay America - Charleston - Northwoods Blvd.
- Hotels
- N. Charleston, SC
About this business
Location details
7641 Northwoods Blvd., N. Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick Fast Check in... And Private Location The staff was very professional and understanding...Checking in was quick which is also Greatly appreciated...Mrs. Karen went over and beyond to make sure my stay was comfortable..I recommend this location to anyone...Definitely a home away from home
Business response:
Thank you for staying at Extended Stay America. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. I will be sure to share your compliments with Karen for a job well done. Your recommendation is truly appreciated, and we look forward to welcoming you again whenever your travels bring you back here. Sincerely, Hotel Management
Not so fresh Room had a damp smell inside.wss not happy about the room cleaniness.
Business response:
Thank you for sharing your candid evaluation. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our housekeeping team to see where we went wrong so any necessary improvements to our processes can be made. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
My stay The manager Karen is a rude person she was very me and I had to call corporate office on her.
Business response:
We take the safety and security of our guests very seriously, and we have addressed this privately. Hotel Management
This was 2 great stays! This was our second stay at this location. Our stay was excellent, but there was a loud group above us until about 4AM on Saturday night.
Business response:
Ralph, thank you for returning to stay at Extended Stay America. We are glad you had a nice time with us, but we are sorry for the noise issue you experienced from the other hotel guests. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Not the stay I expected it to be. I paid online and when I got there computer was down and the room was not clean 100% like it was suppose to be. No on stayed to the front desk to get assistant. It was very upsetting.
Business response:
Thank you for staying with us and letting us know your overall visit was pleasant. However, I am sorry for the service and the issues you experienced with our facilities. I have shared your feedback with the entire team to ensure these are taken care off going forward. We regret and hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Business response:
Andrea, we are so glad you chose to stay at the Extended Stay America. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back here. Sincerely, General Manager
Rapport qualité/prix assez médiocre Très moyen avec des carences à l'accueil et un petit déjeuner indigne du nom
Business response:
Thank you for taking the time to post a review of your stay with us. We are disappointed to read our service and amenities did not offer the value you were hoping for. We strive to make sure each guest has a pleasant visit, so we apologize for missing the mark. We hopeyou will give us another chance to provide you with a better experience. Sincerely, General Manager
Great staff, okay for a night. We booked this place last-minute before the eclipse; otherwise, there was no way I'd pay as high of a price as I did for this room. The staff was great - they were able to check us in early. Even though we were in a non-smoking room, it still smelled slightly like cigarettes. There's a mall nearby - it's not close to anything exciting. It also seemed like a place where people stay for much longer, true to its name.
Business response:
It was our pleasure having you as our guest at Extended Stay America. It's great to know you overall enjoyed your stay and liked our friendly staff. However, we are sorry that your non-smoking room had a smoke odor. We have asked our housekeeping team to make sure this suite receives a deep clean to remove the smell. We hope you will choose us again when your travels bring you back toCharleston. Sincerely, General Manager
Great Location, No Buisness Amenities During my check in the family ahead of me checking in went to their room and reported that one of the family members was instantly bitten by a bed bug when she lay down on the pull-out bed. That raised my concern but I continued with my check in. The first room I was assigned had not been cleaned by house-keeping. I began to feel more concerned about whether I'd be able to stay there or have to make new reservations somewhere else on short notice. The manager became involved and helped m... read more
Business response:
Blake, Thank you for selecting our hotel for your recent visit to Charleston. We are happy that we had an opportunity to ease your mind and that you know we are a pest free hotel. We are proactive with our inspections to be sure our suites are clean, comfortable and pest free so our guests can have a relaxing and restful nights sleep as you did. We hope to be your hotel of choice when you are in the Charleston area, and your brand of choice during your travels. General Manager
Frequently asked questions about Extended Stay America - Charleston - Northwoods Blvd.
How is Extended Stay America - Charleston - Northwoods Blvd. rated?
Extended Stay America - Charleston - Northwoods Blvd. has a 4.2 star rating with 1,046 reviews.
When is Extended Stay America - Charleston - Northwoods Blvd. open?
Extended Stay America - Charleston - Northwoods Blvd. is open now. It will close tomorrow at 12:00 a.m.