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Extended Stay America - Charlotte - Pineville - Park Rd.

3.8
  • Hotels
  • Charlotte, NC

About this business

HospitalityHotels

Location details

10930 Park Rd., Charlotte, NC, 28226, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.81,844 reviews
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Jets's profile image
Jets 
2 years ago

It was a good stay! Few minutes away from carowinds ❤️… also have a kitchen! 

Business response:

Dear Jets, Thank you for including Extended Stay America in your travel plans and for taking the time to review your experience. We are glad you enjoyed your stay and loved our location, being close to Carowinds, and the convenience of having a kitchenette in your suite. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management 

Darin D's profile image
Darin D 
2 years ago
Preston's profile image
Preston 
2 years ago

Fast check-in & out. Nothing to complain about in the room 

Isabella's profile image
Isabella 
2 years ago
Letise's profile image
Letise 
2 years ago

Service has been great 

Business response:

Dear Letise, Thank you for writing a review of our hotel. It is good to know you had a wonderful time here and enjoyed our hospitality. Please revisit Extended Stay America and allow us to serve you with better memories again! Sincerely,Hotel Management 

Isabella's profile image
Isabella 
2 years ago
Isabella's profile image
Isabella 
2 years ago
Dominick's profile image
Dominick 
2 years ago

I would like to be on the top floor next time…whoever was over top of me sounded like they had 10 kids up there…could barely sleep 

Business response:

Dear Dominick, Thank you for selecting us. It is glad you had a pleasant stay. However, we hope you will accept our apologies for the noise disturbances you experienced from the top floor. This concern should not have gone unaddressed, and we sincerely apologize for how much it affected your stay. Please stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management 

Chris's profile image
Chris 
2 years ago

Its got roaches!! When i was checking in, i noticed a cockroach climbing up the wall. Told the young black girl and all i got was omg ew i hate bugs. The remote to tv where dead with battery acid comin out of it. Took it to service desk. Staff handed me used batteries which did work. 

Business response:

Dear Chris, We are deeply sorry for the unfortunate experience you had during your check-in process. Please know that we take our property's cleanliness and pest control very seriously; however, we understand your concern, and we sincerely apologize for the inadequate response from our staff. Additionally, we regret the inconvenience caused by the remote control issue. Your feedback is important to us, and we will take the necessary steps to address these concerns and improve our services. We appreciate your patience, and we... read more

Frequently asked questions about Extended Stay America - Charlotte - Pineville - Park Rd.

How is Extended Stay America - Charlotte - Pineville - Park Rd. rated?

Extended Stay America - Charlotte - Pineville - Park Rd. has a 3.8 star rating with 1,844 reviews. 

When is Extended Stay America - Charlotte - Pineville - Park Rd. open?

Extended Stay America - Charlotte - Pineville - Park Rd. is open now. It will close tomorrow at 12:00 a.m.