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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location
Overall, their housecleaning in way better than I expected, considering the type of people I've seen come in and out of some of these rooms. No judgement, just surprised but pleased with the stay so far.
Business response:
Dear Shawna, Thank you for sharing your recent experience with us. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Sincerely,Hotel Management
Good stay
Business response:
Dear Michael, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
I was surprised when we arrived at all the additional fees that were added on to our quote. When we checked out the clerk yelled at me when I questioned why it would take 5-10 business days to get the deposit back. As I left she sarcastically told me to "have a blessed day!”. Their dealings with the public are shameful!
Business response:
Dear Deborah, We apologize for any confusion regarding the fees and deposit process. Our aim is to provide transparent pricing, and we regret if there was any misunderstanding. Regarding the deposit refund timeline, it typically takes 5-10 business days due to bank processing. We're concerned about your checkout experience and will address this with our team to ensure courteous service. Your feedback is valuable, and we appreciate your patience and understanding.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,418 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.