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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't like all of the dogs
Business response:
Dear Anthony, Thank you for sharing your feedback with us at Extended Stay America. We apologize if the presence of dogs on the property caused any inconvenience during your stay. We understand that preferences vary among guests, and we strive to accommodate everyone as best as we can. Your comments are valuable to us, and we will take them into consideration as we continue to improve our services. We appreciate your understanding and hope to have the opportunity to improve your experience in your future visit.Sincerely, Hot... read more
Affordable, clean, utilitarian Room was clean and comfortable; coffee and breakfast served in AM at front desk. Fellow guests are a tougher crowd, but not much a hotel can do about that. It suited our needs at a really affordable nightly rate and allowed us to travel with our cat.
My stay was ok. I had noisy people playing loud music and dogs barking.
Business response:
Dear Roletha, Thank you for sharing your experience with us. We apologize for the disturbance caused by the noise during your stay. Ensuring a peaceful environment for all our guests is important to us, and we regret any inconvenience you experienced. We'll address this matter with our team to ensure appropriate measures are taken to maintain a serene atmosphere. Your feedback is valuable, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management
I was surprised when we arrived at all the additional fees that were added on to our quote. When we checked out the clerk yelled at me when I questioned why it would take 5-10 business days to get the deposit back. As I left she sarcastically told me to "have a blessed day!”. Their dealings with the public are shameful!
Business response:
Dear Deborah, We apologize for any confusion regarding the fees and deposit process. Our aim is to provide transparent pricing, and we regret if there was any misunderstanding. Regarding the deposit refund timeline, it typically takes 5-10 business days due to bank processing. We're concerned about your checkout experience and will address this with our team to ensure courteous service. Your feedback is valuable, and we appreciate your patience and understanding.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,433 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.