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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing needs to be remodeled
Business response:
James, thank you for the glowing review of Extended Stay America! We are glad your stay with us was enjoyable on many levels, but we regret that you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Ok
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Kids should be away from single adults.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your 5-star rating and are glad to know you choose to stay at our hotel. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
5 Stars Stayed here visiting family for Thanksgiving. Quiet, clean, comfy and the young man who works the front desk is extremely helpful and kind. Convenient dining & grocery in the close by surrounding area. Will definitely be returning for my Christmas trip!!
Business response:
Thank you for choosing to stay at Extended Stay America while you were here to visit your family for Thanksgiving. We are thrilled you enjoyed not only our spotless accommodations and courteous associates but also our terrific location. We will be sure to share your kind compliments with our team. It was a pleasure hosting you, and we are excited about your return visit! Sincerely, Hotel Management
Latoya at the help desk was very helpful and nice. The rooms exceeded my expectations. They were nice and clean. I think this may be new place to stay when visiting my family here.
Business response:
Anthoney, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked your well-appointed suite and were impressed by the service provided by Latoya. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I reported fruit flies in my room. No one came later I saw a roach in the bathroom and a dead water bug in the closet. The carpet was filthy. My stay was short so I didn’t keep complaining. The shower seat was filthy on the bottom. No toilet paper holder
Business response:
Linda, thank you for evaluating your stay with us. We regret the disappointing experience you had and are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,433 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.