Extended Stay America - Chesapeake - Crossways Blvd.

Business response:

Martin, thank you for your nice rating and for letting us know that your stay at Extended Stay America was a pleasant one. It was a joy having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Harry, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Shayla, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we always want to know if there is anything we can do to improve your experience while you are here, as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the perfect rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Shaylla, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Debra, thank you for your review. We are glad you had an overall nice stay. However, we regret the issue you had with one of our front desk associates. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you consider Extended Stay America the next time your travels bring you to our area. Sincerely, Hotel Management