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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and friendly
Very helpful and polite
Business response:
Dear Malik, Thank you for your kind words! We're delighted to hear that you found our staff very helpful and polite. Providing excellent service is our top priority, and we're glad we could assist you during your stay. Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back to Extended Stay Americafor another great experience in the future. Sincerely,Hotel Management
Staff is helpful all around the clock
Front desk really dedicated for customer services
Business response:
Dear Malik, Thank you for your kind words about our front desk team! We're thrilled to hear that they provided dedicated customer service during your stay at Extended Stay America. Ensuring a positive experience for our guests is our priority, and we're glad our team met your expectations. Your feedback motivates us to continue delivering excellent service. We appreciate your recognition and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Management
It's not that the staff isn't trying, but the elevator wreaks of cigarette smoke and the 2nd floor hallway where I was staying was sickening with marijuana. I am all in for folks having a good time after hours, but gross for those of us who don't smoke. If this is normal, I am not keen on returning. Price is great, so maybe that's what I get ;) In general, everything seems tidy.
Business response:
Dear Genevieve, Thank you for sharing your feedback with us. We apologize for any discomfort you experienced due to the odor in the elevator and hallway. Providing a clean and pleasant environment for all our guests is our priority, and we regret falling short of your expectations in this regard. Rest assured, we take your comments seriously and will address the issue promptly to ensure a more enjoyable experience for all our guests. We appreciate your understanding and hope to welcome you back for a better stay in the futur... read more
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,806 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.