Extended Stay America - Chesapeake - Greenbrier Circle

Business response:

Dear Jerica, Thank you for choosing to stay at Extended Stay America and for taking the time to share your review. We are pleased that you had a positive experience overall. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely, Hotel Management 

Business response:

Dear Jerica, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Management 

Business response:

Dear Brandi, Thank you for reviewing your recent stay and highlighting some of our hotel's wonderful features. We aim to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by Shantae, and we will surely share your compliments with them! It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management 

Business response:

Dear Whitney D, Thank you for choosing us and also for your review. We apologize for not exceeding your expectations during your visit, especially regarding cleanliness. However, we appreciate your comments on the availability of a decent room at a reasonable price, and we hope you will come back so we can provide you with the exceptional experience for which we are known. It was our pleasure hosting you, and we look forward to your next visit.Sincerely,Hotel Management