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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The floor wasn't clean from the lobby to the hallways.
Business response:
Rufuz, thank you for being our guest. We are sorry for the cleanliness issue you encountered and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Dear Guest, Thank you for staying with us and thank you for taking the time out to let us know how your stay was. Have a wonderful day and we hope to see you again!
One night was a good time.
Business response:
Carrie, thank you for choosing with us for an overnight stay. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Just kind of a plain place.
Business response:
Dear Guest, Thank you for staying with us and taking the time to fill out a guest survey. Your feedback is important to me, so if you could provide more detail about your stay, I'd appreciate it. Thank you in advance!
The breakfast is very bad , they doesn’t have milk and water one for the cereal and the other for drinks . I was terrible .
Business response:
Thank you for your feedback about our breakfast offerings, and we are sorry you were not happy with the choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, Hotel Management
The spacious size of the room was good and the walk in shower was cool. The staff was decent. Only problems were though is there tv channels had lines in them after a storm and they couldn’t fix them. Surprisingly they didn’t have an ice machine and their bathroom sink counter is too small...
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the television is shared with our maintenance team for review and action. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
It was an okay stay, quite happy! The location was great and close to everything.
Business response:
Thank you for being our guest. We are pleased to know you enjoyed our ideal location close to many places and that you had a pleasant visit. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Dear Sharon, Thank you for staying with us and taking the time to fill out a guest survey. Could you please elaborate on your stay feedback so I can address any concern you may have had? Your feedback is very important o us, and we appreciate it!
everything was as stated. there was a mix up with my booking but it was rectified in a timely and professional manner.
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our hospitality met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 4.3 star rating with 819 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.