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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and taking the time to fill out a survey. We hope to see you again in the near future!
Business response:
Thank you for staying with us and taking the time to fill out a survey. We hope to see you again in the near future!
Business response:
Thank you for staying with us. I apologize for not meeting your expectations. Can you let me know what we could've done better. Your comments help make us better as a Team.
Business response:
Thank you for staying with us and taking the time to give us your feedback. We strive to provide clean rooms and great customer service. We hope to see you again!
Chicago trip Everything went very well. The staff was very helpless when I needed directions.
Business response:
Dear Virgil, It was a pleasure having as our guest. Thank you for staying with us and have a great day!
Business response:
Dear guest, Thank you for staying with us and taking the time to fill out a guest survey. We hope to see you again!
Meh There is only one check in station and the person in front of me was getting information about a possible long term stay. He was there when I entered and I ended up waiting about 15 minutes. The room was ok. Inconvenient outlets and, amazing for an "extended stay" hotel with a kitchenette, NO dishes or silverware. Very unimpressive
Business response:
Thank you for staying with us and for sharing your review. We are sorry you encountered poor service from our front desk associate and regret the wait time issue you experienced. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such mistakes are not made in the future. Kindly note, our brand standards require us to keep the kitchenware available at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going for... read more
The property itself was great. Signage on the frontage road to get into the location could be better.
Business response:
Thank you for choosing to stay with us at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
There was no continental breakfast as advertized. One day there was not even oat meal paks. They ran out of them by 7:30 am
Business response:
Thank you for sharing your review online. We are sorry for the inconvenience caused to you. Kindly note the third party website clearly states that we offer grab-and-go breakfast. Your feedback concerning the breakfast not being replenished has been discussed with the concerned team to find out what went wrong and ensure this doesn’t happen again. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 3.7 star rating with 1,155 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.