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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Did not like hardwood floors in the bathroom. Loved the fridge, microwave, and stove. Staff seemed kind of rude. Originally got a room where the door wouldnt open. Large stain on tje carpet in our room. Very low showerhead.
Business response:
Thank you for your visit and taking the time to give feedback. We apologize that you had some issues during your stay. Our goal is to provide each guest with a wonderful experience, so we regret that we fell short. Your comments have been shared with the team, and we are taking steps to ensure this does not happen again. We enjoyed serving you and hope you will return to our hotel in the future. Sincerely, Hotel Management
Business response:
Joseph, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Anthoni, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was nice, for the money overall was a good deal. Some of our towles had some light stains , also the room could have been cleaned a little better but wasn't terrible.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad that you liked our courteous associates, but we have also taken a note of your observations and shared with our housekeeping team. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Hotel was ok. Service was ok. The bed was hard as a rock and the TV channels were analog which is a joke in this day and age.
Business response:
We appreciate your feedback and are happy your stay was pleasant. Your comments, however, indicated areas where we could focus attention to improve our service. We will share these remarks with our team in order to better serve our guests. It was our pleasure hosting you, and we hope you will stay with us again when your travels bring you this way. Sincerely, Hotel Management
Great! It was like a home stay. It has kitchen and they provided utensils.
Business response:
Thank you for the 5-star review of Extended Stay America. We are delighted to know you loved having a fully-equipped kitchen to cook your own meals which made for a comfortable stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
This property was so convenient from the expressway. It was very clean and quiet. Staff was very welcoming. I would definitely stay again.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
breakfast was fair bed are nice fair t v nice bathroom
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Sofia, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 3.7 star rating with 1,197 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.