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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We hope you enjoyed your recent stay with us at Extended Stay America Suites Chicago Elmhurst O'Hare. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Extended Stay America Suites Chicago Elmhurst O'Hare, and we hope to see you again soon. Best, Extended Stay America Suites Chicago Elmhurst O'Hare
dark, needs updating, remote didn't work all the time
Business response:
Dear Linda, We are sorry we did not meet your expectations and hope you will accept our apologies for the inconvenience. We are having the same conversation regarding the need for updates with our Brand leaders. In the meantime, our housekeeping staff is committed to keeping our facilities clean and well-maintained throughout our hotel. Therefore, we sincerely apologize if this was not your impression. We appreciate you raising these concerns so we can address them appropriately. Thank you for choosing us; we hope to welcome... read more
Good
Business response:
Dear Veronica, Thank you for reviewing your recent experience with us. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to Chicago.Sincerely,Hotel Management
The take-and-go breakfast options in the morning.
Business response:
Thank you for your survey
Business response:
Thank you for your survey
Smells terrible Front desk was very helpful and courteous. Room appeared clean but badly run down with shabby furniture. Still, it would've been comfortable except it smelled terrible! Like bad breath mixed with old curry. There was no getting used to it either - couldn't sleep because it kept waking me up. I give it a 3/10.
Business response:
Thank you for the stay
After our previous booking (not w/ Expedia), we were pretty skeptical about considering cheap options, but it was needed for only one night as my job was having a company party in the area. We checked in around 10PM, and we we’re welcomed by a polite guy. Walked us through everything, let us know wifi credentials and “grab-n-go” breakfast times. Again, price considering, we weren’t expecting the best room, but we were surprised. The kitchen was in great condition, and while it wasn’t used, it still set the scene for a very c... read more
Business response:
Dear Luis, Thank you for the kind review. It is always a pleasure to read from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
Business response:
Thank you for your stay
Not terrible. The room is a bit run down, walls scratched up and could use new paint. Check in not until 3 pm, which isn’t helpful. This place is in the middle of an industrial area with nothing to do around it. No places to eat and not a store close by. No USB chargers, so bring a cube.
Business response:
Dear Kelly, we are very disappointed that we did not meet your expectations during your visit. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,294 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.