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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The facility/room could use some remodeling.
Business response:
Dear Guest, Thank you for selecting us. Although you had a satisfactory time here, but we regret we did not meet all your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. Our hotel's cleanliness and modernity are a priority, but we shall discuss your review with our housekeeping and engineering staff to improve this missed area. Please allow ... read more
Business response:
Thank you for your feedback!
Business response:
Thank you for your feedback!
Business response:
Thank you for your feedback!
Business response:
Thank you for your feedback!
Ok
Business response:
Thank you for the feed back!
The room was clean, decent cable and nice bed. It has a full kitchen but absolutely NOTHING in it. Not as much as a plastic drinking cup. What is the point of the kitchen if you can’t use it? No coffee or coffee maker. You can request a plate, a cup, and some utensils from the front desk, if you want anything more you have to pay. It was extremely disappointing. What a point of staying in a place that has a kitchen when you are unable to prepare food in it? They may as well just give you a little refrigerator and a microwave... read more
Business response:
Dear Diane, Thank you for your recent stay at our hotel. We appreciate you pointing out particular items that you loved and also where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Thank you for choosing us and taking the time to leave your review. We look forward to the opportunity to welcome you back soon.Sincerely, Hotel Management
Needs updated inside and out.
Business response:
Dear david, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely, Hotel Management
Manager was very professional and courteous. Will recommend.
Business response:
Thank you for the feed back!
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 3.4 star rating with 2,135 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.