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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Rooms need more thorough cleaning and maybe updated, old feels nasty, modified and updated feels clean!
Business response:
Dear Guest, We sincerely apologize that your stay did not fully meet your expectations. We appreciate your comments regarding the need for more thorough cleaning and updates to the rooms. Your feedback has been shared with our housekeeping and management teams to ensure improvements are made, and we are committed to enhancing both cleanliness and room conditions for future guests. Guest comfort and satisfaction are our top priorities, and we value your observations as they help guide our efforts. We hope to have the opportun... read more
Bueno todo
The room was clean and the bed was comfortable. The “breakfast” was terrible. Hardly any selection and no hot food at all. Parking was great as they allowed us to park during our put of the country vacation.
Business response:
Dear Guest, We’re happy to know your time here at Extended Stay America offered comfortable accommodations and that our parking option added convenience to your travel plans. We’re sorry, though, that the breakfast variety didn’t meet your expectations. Your input is valuable, and we’ll use it as we continue refining our services to better suit our guests’ needs. We look forward to welcoming you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 3.9 star rating with 1,694 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.