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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They helped in every way to possible
Business response:
Dear Guest, It is a pleasure to see that you had a fantastic stay and that our team was able to support you throughout your visit! We always aim to create a welcoming and accommodating experience, and we are glad that this was your experience. Your kind words mean a lot to us, and we’ll be sure to pass them along. We appreciate you choosing Extended Stay America and hope to welcome you back again in the near future!Sincerely,Hotel Management
Considero que necesita una buena remodelacion y una buena actualización de sus instalaciones.
Business response:
Dear Guest, Thank you for choosing our hotel and sharing your feedback. We regret that we fell short of providing a fresh environment and the modern accommodations you expected from us. Your thoughts about the need for remodeling and updates are noted and appreciated. We are continually working to improve, and your comments drive our continued efforts. We hope to welcome you back in the future for a better stay.Sincerely,Hotel Management
Quite, no complimentary breakfast
Business response:
Dear Guest, Thank you for staying at our hotel. We are happy you had a relaxing stay and that your overall experience was pleasant; however, we want to apologize if we did not meet all of your expectations. We appreciate you taking the time to share your concerns. We hope to have a chance to accommodate you again, providing the best experience possible.Sincerely,Hotel Management
We checked in but our keys didn’t work so they had to reprogram & than after multiple times only one key finally worked. The tv remote didn’t work half the time. Than we went to use the vending machine & it gave us one drink & said motor nonfunctional. You go into the bathroom the walls are all cracked plaster off the walls ceiling & you go to take a shower u step in the tub & it feels like soft floor
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Your feedback is valued as we constantly strive to improve and grow based on guest concerns. Our housekeeping and maintenance team are already at work. We hope to have another occasion to host you and provide you with the seamless stay you... read more
Good 😊
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,098 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.