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Extended Stay America - Chicago - Lombard - Yorktown Center
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
260 E. 22nd St., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The staff here has always been amazing. Any time we have had an issue with our room the manager has always been right on top of it to fix the issue and allow us another room while waiting for the issue to be fixed. This by far has been the best ESA I have ever been to ans they make you feel at home, and its always peaceful and quiet.
Business response:
Dear Erin, Thank you for your wonderful review of Extended Stay America. We are delighted to know that our staff and management provided exceptional service and made your stay feel like home. Our goal is to create a peaceful and welcoming environment, and your kind words mean so much to us. We look forward to hosting you again soon!Sincerely,Hotel Management
I love this hotel. The Staff is very kind & accomodating. The area is very convenient & close to major expressways, public transit, Yorktown Mall & grocery stores. Each room has a dishwasher, & full stove with an oven.
Ugh! I specifically reserve this hotel because it is close to family I visit this time of year. I usually never have a problem with my stay here. The housekeeping staff is amazing, the maintenance team has also been polite, respectful and greet you with a smile. That part of the team is great! The front desk attendant at check in however was less than customer friendly. She wasn't wearing a name badge and she refuse to give me her name so I can only refer to her as an older woman with missing teeth. She was not friendly, her... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the experience you had with the front desk staff. We understand how important it is to feel welcomed and valued, and we regret that this was not the case during your stay. While we are pleased that you had positive interactions with our housekeeping and maintenance teams, we will work with our front desk staff to ensure more professional and courteous service moving forward. Your feedback is important to us, and we hope you will consider giving us an... read more
Good
Business response:
Dear Mohammed, Thank you for choosing Extended Stay America and sharing your feedback. We are delighted to know you had a positive experience. Ensuring our guests have a comfortable and enjoyable stay is always our priority, and we are pleased we met your expectations. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Yorktown Center
How is Extended Stay America - Chicago - Lombard - Yorktown Center rated?
Extended Stay America - Chicago - Lombard - Yorktown Center has a 4.2 star rating with 730 reviews.
When is Extended Stay America - Chicago - Lombard - Yorktown Center open?
Extended Stay America - Chicago - Lombard - Yorktown Center is open now. It will close at 11:00 p.m.