This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Lombard - Yorktown Center
- Hotels
- Lombard, IL
About this business
Location details
260 E. 22nd St., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
We made the reservation and paid in full because we knew we would be a late arrival. It turned out with the rain from Oklahoma to Chicago. We were very late. It was after midnight. The front desk was closed when we arrived. There was no real night staff. We did have a phone availability to try to call them. They told us that they he worked totally booked and had no rooms, but they did find a room ultimately for us. It was uh, not a great checkin experience
Business response:
Dear William, Thank you for taking the time to share your experience. We understand how frustrating it must have been to arrive late after a long journey and encounter challenges at check-in. We genuinely regret that the arrival process did not go as smoothly as it should have. While we’re relieved that accommodations were eventually arranged, we recognize the importance of a seamless and welcoming arrival. Your feedback will help us make improvements, and we hope to offer a better experience in the future. Sincerely, Hotel ... read more
Everything is always good 💯
Business response:
Dear Guest, Thank you for sharing your wonderful feedback on Extended Stay America. It’s truly gratifying to know that each stay leaves you feeling completely satisfied. Hearing that your visits consistently meet expectations inspires the entire team to maintain this level of excellence. Your support means a great deal, and it’s our pleasure to provide experiences that let you relax and enjoy every moment. We look forward to welcoming you again soon and ensuring that your next visit is just as memorable. Until then, safe tra... read more
We liked that the room came complete with the kitchen essentials which other places do not offer.
N/a
Business response:
Dear Guest, Thank you for taking the time to review our hotel! We strive to make each visit outstanding, so we are thrilled to see your generous rating. We look forward to welcoming you back to Extended Stay America soon.Sincerely,Hotel Management
Like the convenients, shopping etc
relaxing It was a very cozy stay , i was so relaxed and enjoyed my vacation
Business response:
Dear Lakesha, Thank you for your kind words! We are delighted to hear that your stay at Extended Stay America was cozy and relaxing. It is wonderful that you enjoyed your vacation, and we look forward to welcoming you back for another great experience! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Lombard - Yorktown Center
How is Extended Stay America - Chicago - Lombard - Yorktown Center rated?
Extended Stay America - Chicago - Lombard - Yorktown Center has a 3.5 star rating with 1,195 reviews.
When is Extended Stay America - Chicago - Lombard - Yorktown Center open?
Extended Stay America - Chicago - Lombard - Yorktown Center is open now. It will close at 11:00 p.m.