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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our lights didn’t work and we had to figure that out multiple times, it was a good sized room but very much in need of updates. We went for an event and enjoyed the area as it was out of the city way, clean and safe for the most part. Most staff were friendly, others we hear complaining multiple times. As frequent hotel guests we do our best to stay out of the way, leave it cleaner than we arrive and enjoy our time
Business response:
Dear Katie, Thank you for your feedback. We're pleased you enjoyed the room size and the area's convenience. We appreciate your observations about the lighting and staff interactions, and we'll take them into account for future improvements. Your effort to maintain cleanliness and respect during your stay is valued. We hope to have the opportunity to enhance your experience in the future.Sincerely,Hotel Management
I love the manager she’s really nice and over all good hotel to be in
Ashley at the front desk was very helpful, kept her cool during a difficult check in (Expedia, not the hotel) and went above and beyond to help us.
Business response:
Dear Kelli, Thank you for your feedback. We’re delighted to hear that Ashley provided excellent service during your check-in experience. We strive to ensure our team goes above and beyond to assist our guests, and it's wonderful to know that Ashley’s efforts made a positive impact. We look forward to welcoming you back to Extended Stay America in the future.Sincerely,Hotel Management
The hotel recceptionist assigned me a room equipped for a handicap person without offering me any other options. I was not pleased about that.
I really felt comfortable and I enjoyed my stay will come back again
Business response:
Dear Breaca, Thank you for your kind words about your experience at Extended Stay America. It’s lovely to hear that you felt at ease and had an enjoyable visit. We’re delighted to know you plan to return, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Good
Good customer service and good communication
Business response:
Dear Prabhakar, We're delighted you appreciated the service and communication during your stay at Extended Stay America. It's always our goal to make sure our guests feel well taken care of. We look forward to welcoming you back in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,096 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.