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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were some electrical issues around 1am and the house light and bathroom and the tv’s power wasn’t working. Thought a fuse was messed up or something but it wasn’t fixed before I checked out.
Business response:
Dear Brooke, We sincerely apologize for the inconvenience you experienced with the electrical issues during your stay. Our top priorities are Your comfort and safety, and we regret any disruption this may have caused your visit. Our maintenance team has been notified of the problem and is actively working to address it to prevent similar occurrences in the future. We understand the importance of timely resolutions and apologize for not resolving the issue before your departure. Your feedback is invaluable, and we appreciate ... read more
BYO ice, coffee maker, blow dryer 😬 No ice maker, no coffee maker in the room, no blow dryer in room - empty ice trays in freezer, had to get a coffee maker/coffee from front desk, and all blow dryers were checked out. Staff very nice!
Business response:
Dear Christopher, Thank you for staying with us. We are glad to read how much you enjoyed your overall stay at our hotel. We appreciate your comments because it helps us to improve our services. We are happy that your recent experience with us was pleasant. However, please accept our apologies that our hotel's amenities did not meet your expectations. We are a limited-service property, so we do not offer all of the amenities of a full-service hotel. We will share your feedback with our team. It was a pleasure hosting your vi... read more
Easy access to local services. Most reasonably priced Hotel within 15 minutes of Midway Airport. Great for early morning flights from Midway Airport.
Business response:
Dear John, We appreciate you being our guest at Extended Stay America and for sharing your feedback. It is delightful to read that our convenient location provided you with easy access to local services and served as an ideal choice for your early morning flights. Providing a comfortable and convenient experience for our guests is our utmost priority, and your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back on your future visits to the area.Sincerely,Hotel Management
After reading some negative reviews of this hotel I was very pleasantly surprised. This is a heavily traveled commercial area, but the hotel was quiet.
The bathrooms are old and towels were dirty. Also, the bed was dirty and sheets had stains. I checked out early due to room being dirty.
Business response:
Dear Kathielen, Thank you for sharing your experience with us. We sincerely apologize for the unacceptable condition of your room and the issues you encountered with cleanliness. This falls far below our standards, and we are taking immediate action to address these concerns. We sincerely regret any inconvenience this caused and hope you will give us another opportunity to provide you with a much-improved experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,720 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.