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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a decent room, but some outlets didn’t work in the room and the shower head wasn’t able to stay on the wall
Business response:
Dear Jayden, Thank you for your feedback regarding your recent stay. We sincerely apologize for the issues with the outlets and shower heads in your room. We understand how these inconveniences may have affected your stay and are truly sorry for any frustration caused. Rest assured, we are addressing these concerns with our team to ensure the necessary repairs are made. We are committed to enhancing the comfort and functionality of our rooms for all our guests. We hope you will give us the opportunity to provide you with a b... read more
Light switches and outlets out and no microwave, which was ridiculous however staff was great and fixed it once we asked
Business response:
Dear Jamaica, Thank you for choosing to stay with us. We are pleased our team could promptly assist with your concerns and help make your stay more comfortable. Providing attentive service is a top priority, and we are glad the staff left a positive impression. Your feedback is appreciated, and we hope to welcome you back for an even better experience.Sincerely,Hotel Management
Muce
Business response:
Dear Erika, Thank you for choosing Extended Stay America. We hope that your stay was enjoyable. We would appreciate it if you could share more details about your experience, as your feedback helps us improve. We look forward to hearing from you and hope to welcome you back soon.Sincerely,Hotel Management
Some thumbs ups, but more thumbs downs Positives: • Beds were clean and comfortable • Kitchenette with stove top, microwave, and fridge • Location close to all major retailers for Black Friday shopping • Shower got plenty hot • Ample free parking • A/C and heat worked just fine Negatives: • Nothing stocked in the kitchen; had to ask and wait until the next day to get them. Even then, they gave us only 2 plates, 2 of each silverware, 2 coffee cups, and one pan...just random. Not a full set, especially since there was 3 of us.... read more
Business response:
Dear Chad, Thank you for staying at our hotel and for taking the time to post a review. We appreciate your positive comments. However, we are genuinely sorry for a few concerns you encountered in your room. We are working to remedy these issues so that your stay will be absolutely perfect next time. You are a valued customer, and everything we do is aimed at providing you with an excellent experience. We hope you will revisit so we can show you our commitment to outstanding hospitality.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,096 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.